We changed our trip date due to Coronavirus
Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...about 1 year ago1 response3315 viewsabout 1 yearExtended our stay
Hi Daniel, I have a trip coming up that was supposed to be a week in South Korea and then two w...about 1 year ago2 responses2227 viewsabout 1 yearCancellation and Refund
Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...about 1 year ago1 response3235 viewsabout 1 yearHow do I request a refund?
Our vacation plans have changed due to the situation in Asia. How do I go about requesting for a...about 1 year ago1 response2422 viewsabout 1 yearCancelling due to Corona Virus
Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...about 1 year ago1 response3607 viewsabout 1 yearCancellation Inquiry
Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...about 1 year ago1 response2436 viewsabout 1 yearHelp! Osaka to Fuji to Atami to Tokyo
Coming to Japan in two days and I can't work out the trains! Routes we are doing: Day return tr...about 1 year ago3 responses2584 viewsabout 1 yearMt Fuji - Takayama - Kanazawa
Hello, We are coming to Japan for three weeks in July. I've determined the two week pass will be ...about 1 year ago1 response2733 viewsabout 1 yearJRpass Reprogramming
Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...about 1 year ago1 response2371 viewsabout 1 year10 days trip: Tokyo (Narita airport) - Kyoto - Osaka
Hi experts, Please give me some advises on this tip that I am having in Japan: 10 days trip: 4 ...about 1 year ago3 responses2552 viewsabout 1 yearKansai to Uehommachi
Can I use a JR pass to travel from Kansai Airport station to Osaka-Uehommachi Station?about 1 year ago2 responses2739 viewsabout 1 yearI'm planning to travel from tokyo haneda airport to osaka to kyot...
I'm planning to travel from tokyo haneda airport to osaka to kyoto then back to tokyo, please adv...about 1 year ago1 response2150 viewsabout 1 yearMr
Hello, i would to cancel my JR pass due to coronavirus. Can you help me? Thanksabout 1 year ago1 response2571 viewsabout 1 yearOnline delivery of JRPass + Extention of JRPass
Hi there, could you please clarify the following? Whether JRPass can be delivered to me electroni...about 1 year ago1 response2231 viewsabout 1 yearMrs hanum
I want to cancel my jr pass due to corona virus outbreak. Can i do that? If yes, could you let me...about 1 year ago1 response2619 viewsabout 1 yearOsaka-Kyoto-Tokyo-Fujimi-Tokyo-Osaka Regional Pass?
Hi, These are the cities that I plan to travel within 7 days: Osaka-Kyoto-Tokyo-Fujimi-Tokyo-Osak...about 1 year ago2 responses2352 viewsabout 1 yearTokyo-Takayama-Kyoto-Osaka
Hi, we are traveling end of March for 15 days. First 5 in Tokyo, then 2 in Takayama, 5 in Kyoto a...about 1 year ago2 responses2226 viewsabout 1 yearBuy Railpass online, Spring 2020
Hello, I have heard that starting in spring 2020 there will be a way to buy a JR railpass direct...about 1 year ago1 response2140 viewsabout 1 yearDelivery Question
Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...about 1 year ago2 responses2233 viewsabout 1 yearKansai Wide Area Pass for more than 5 days.
If staying in the Kansai area for more than 5 days, can you purchase the Kansai Wide Area Pass wi...about 1 year ago4 responses2448 viewsabout 1 year
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