JTB USA will only refund 50% of "Ghibli Package" + JR Pass
Hi Daniel-san... We bought three "Ghibli Packages" from JTB USA (authorized JR Pass distributor)...about 2 years ago6 responses4801 viewsabout 2 yearsCan I extend WiFi bundle?
Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...about 2 years ago1 response4673 viewsabout 2 yearsHelp! :)
Hi! Wondering if someone can help/give us some advice. Were due to visit Japan late June/early Ju...about 2 years ago2 responses7064 viewsabout 2 yearsNot sure whether to get JR Pass or not
Hi there! Please help me to decide whether or not I should get the JR Pass. I will be heading to ...about 2 years ago2 responses4879 viewsabout 2 yearsWe changed our trip date due to Coronavirus
Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...about 2 years ago1 response5699 viewsabout 2 yearsExtended our stay
Hi Daniel, I have a trip coming up that was supposed to be a week in South Korea and then two w...about 2 years ago2 responses4422 viewsabout 2 yearsCancellation and Refund
Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...about 2 years ago1 response5697 viewsabout 2 yearsHow do I request a refund?
Our vacation plans have changed due to the situation in Asia. How do I go about requesting for a...about 2 years ago1 response4700 viewsabout 2 yearsCancelling due to Corona Virus
Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...about 2 years ago1 response5880 viewsabout 2 yearsCancellation Inquiry
Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...about 2 years ago1 response4838 viewsabout 2 yearsHelp! Osaka to Fuji to Atami to Tokyo
Coming to Japan in two days and I can't work out the trains! Routes we are doing: Day return tr...about 2 years ago3 responses6269 viewsabout 2 yearsMt Fuji - Takayama - Kanazawa
Hello, We are coming to Japan for three weeks in July. I've determined the two week pass will be ...about 2 years ago1 response6483 viewsabout 2 yearsJRpass Reprogramming
Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...about 2 years ago1 response4652 viewsabout 2 years10 days trip: Tokyo (Narita airport) - Kyoto - Osaka
Hi experts, Please give me some advises on this tip that I am having in Japan: 10 days trip: 4 ...about 2 years ago3 responses6183 viewsabout 2 yearsKansai to Uehommachi
Can I use a JR pass to travel from Kansai Airport station to Osaka-Uehommachi Station?about 2 years ago2 responses6414 viewsabout 2 yearsI'm planning to travel from tokyo haneda airport to osaka to kyot...
I'm planning to travel from tokyo haneda airport to osaka to kyoto then back to tokyo, please adv...about 2 years ago1 response4282 viewsabout 2 yearsMr
Hello, i would to cancel my JR pass due to coronavirus. Can you help me? Thanksabout 2 years ago1 response4586 viewsabout 2 yearsOnline delivery of JRPass + Extention of JRPass
Hi there, could you please clarify the following? Whether JRPass can be delivered to me electroni...about 2 years ago1 response4160 viewsabout 2 yearsMrs hanum
I want to cancel my jr pass due to corona virus outbreak. Can i do that? If yes, could you let me...about 2 years ago1 response4495 viewsabout 2 yearsOsaka-Kyoto-Tokyo-Fujimi-Tokyo-Osaka Regional Pass?
Hi, These are the cities that I plan to travel within 7 days: Osaka-Kyoto-Tokyo-Fujimi-Tokyo-Osak...about 2 years ago2 responses4626 viewsabout 2 years
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