Order Your JRPass
  • JR Pass between cities, and within citiesKariLK

    Hello! I have purchased a Japan Rail Pass (Green) for an upcoming trip to Japan. I will be trav...
    4 months ago
    3 responses
    696 views
    4 months
  • Itinerary check - Osaka-Kyoto-TokyoJohnette Peters

    Hi there, I'm planning to travel to Japan end of April for 14 days, we're arriving at Kansai and...
    4 months ago
    1 response
    884 views
    4 months
  • Cancellation of Japan Rail Pass Exchange Order due to Covid-19ldbotto

    Where should I go / which email should I use to cancel my JRP Exchange Order (bough on February 1...
    4 months ago
    1 response
    1331 views
    4 months
  • Best JR Pass for Kyoto, Nara and Osakaamajauregui

    I am going to Japan and I need to know which would be the best rail pass that will cover my trave...
    4 months ago
    1 response
    681 views
    4 months
  • Japan trip AprilJakeTravels

    Hi, I'm going to Japan this april and want to visit Tokyo, Kyoto, Osaka and Naoshima. Will arriv...
    4 months ago
    1 response
    1171 views
    4 months
  • Should I purchase the JR Pass for this itinerary?Marti.G

    I am so happy I found this forum, I've been breaking my head over which railways accept the pass ...
    4 months ago
    1 response
    1003 views
    4 months
  • Matsuyama to Hiroshima HydrofoilDPatters7

    Hello, We are traveling next month to Japan and part of our trip includes the Hydrofoil from Mat...
    4 months ago
    1 response
    926 views
    4 months
  • JTB USA will only refund 50% of "Ghibli Package" + JR Passjmhilde

    Hi Daniel-san... We bought three "Ghibli Packages" from JTB USA (authorized JR Pass distributor)...
    4 months ago
    6 responses
    900 views
    4 months
  • Can I extend WiFi bundle?Bratacus_maxamus

    Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...
    4 months ago
    1 response
    728 views
    4 months
  • Help! :) Elisha12

    Hi! Wondering if someone can help/give us some advice. Were due to visit Japan late June/early Ju...
    4 months ago
    2 responses
    1187 views
    4 months
  • Not sure whether to get JR Pass or notkerinnie

    Hi there! Please help me to decide whether or not I should get the JR Pass. I will be heading to ...
    4 months ago
    2 responses
    793 views
    4 months
  • We changed our trip date due to Coronavirusclaudiaydiego

    Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...
    4 months ago
    1 response
    1366 views
    4 months
  • Extended our stayBratacus_maxamus

    Hi Daniel, I have a trip coming up that was supposed to be a week in South Korea and then two w...
    4 months ago
    2 responses
    699 views
    4 months
  • Cancellation and RefundJohnny Hampton

    Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...
    4 months ago
    1 response
    1389 views
    4 months
  • How do I request a refund?amorcos

    Our vacation plans have changed due to the situation in Asia. How do I go about requesting for a...
    4 months ago
    1 response
    907 views
    4 months
  • Cancelling due to Corona VirusKirstenWithagen

    Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...
    4 months ago
    1 response
    1888 views
    4 months
  • Cancellation InquiryDanielaS

    Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...
    4 months ago
    1 response
    861 views
    4 months
  • Help! Osaka to Fuji to Atami to Tokyo starabarnett

    Coming to Japan in two days and I can't work out the trains! Routes we are doing: Day return tr...
    4 months ago
    3 responses
    835 views
    4 months
  • Mt Fuji - Takayama - Kanazawajrstobie

    Hello, We are coming to Japan for three weeks in July. I've determined the two week pass will be ...
    4 months ago
    1 response
    939 views
    4 months
  • JRpass ReprogrammingEugenia

    Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...
    4 months ago
    1 response
    854 views
    4 months

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