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  • Extend my Exchange boucher Period[email protected]

    Hi all, Argentinean Government is taking some restrictions about get in/out from Argentine in ord...
    7 months ago
    1 response
    1841 views
    7 months
  • Is a pass cheaper than individual tickets?janysc

    We will be taking a day trip from Tokyo to Hakone We need a train from Tokyo to Kyoto and back (d...
    7 months ago
    1 response
    1618 views
    6 months
  • JR Pass between cities, and within citiesKariLK

    Hello! I have purchased a Japan Rail Pass (Green) for an upcoming trip to Japan. I will be trav...
    7 months ago
    3 responses
    1417 views
    7 months
  • Itinerary check - Osaka-Kyoto-TokyoJohnette Peters

    Hi there, I'm planning to travel to Japan end of April for 14 days, we're arriving at Kansai and...
    7 months ago
    1 response
    1876 views
    7 months
  • Cancellation of Japan Rail Pass Exchange Order due to Covid-19ldbotto

    Where should I go / which email should I use to cancel my JRP Exchange Order (bough on February 1...
    7 months ago
    1 response
    2171 views
    7 months
  • Best JR Pass for Kyoto, Nara and Osakaamajauregui

    I am going to Japan and I need to know which would be the best rail pass that will cover my trave...
    7 months ago
    1 response
    1322 views
    7 months
  • Japan trip AprilJakeTravels

    Hi, I'm going to Japan this april and want to visit Tokyo, Kyoto, Osaka and Naoshima. Will arriv...
    7 months ago
    1 response
    2609 views
    7 months
  • Should I purchase the JR Pass for this itinerary?Marti.G

    I am so happy I found this forum, I've been breaking my head over which railways accept the pass ...
    7 months ago
    1 response
    2003 views
    7 months
  • Matsuyama to Hiroshima HydrofoilDPatters7

    Hello, We are traveling next month to Japan and part of our trip includes the Hydrofoil from Mat...
    7 months ago
    1 response
    1924 views
    7 months
  • JTB USA will only refund 50% of "Ghibli Package" + JR Passjmhilde

    Hi Daniel-san... We bought three "Ghibli Packages" from JTB USA (authorized JR Pass distributor)...
    7 months ago
    6 responses
    1652 views
    7 months
  • Can I extend WiFi bundle?Bratacus_maxamus

    Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...
    7 months ago
    1 response
    1392 views
    7 months
  • Help! :) Elisha12

    Hi! Wondering if someone can help/give us some advice. Were due to visit Japan late June/early Ju...
    7 months ago
    2 responses
    2291 views
    7 months
  • Not sure whether to get JR Pass or notkerinnie

    Hi there! Please help me to decide whether or not I should get the JR Pass. I will be heading to ...
    7 months ago
    2 responses
    1668 views
    7 months
  • We changed our trip date due to Coronavirusclaudiaydiego

    Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...
    7 months ago
    1 response
    2186 views
    7 months
  • Extended our stayBratacus_maxamus

    Hi Daniel, I have a trip coming up that was supposed to be a week in South Korea and then two w...
    7 months ago
    2 responses
    1477 views
    7 months
  • Cancellation and RefundJohnny Hampton

    Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...
    7 months ago
    1 response
    2201 views
    7 months
  • How do I request a refund?amorcos

    Our vacation plans have changed due to the situation in Asia. How do I go about requesting for a...
    7 months ago
    1 response
    1594 views
    7 months
  • Cancelling due to Corona VirusKirstenWithagen

    Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...
    7 months ago
    1 response
    2703 views
    7 months
  • Cancellation InquiryDanielaS

    Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...
    7 months ago
    1 response
    1569 views
    7 months
  • Help! Osaka to Fuji to Atami to Tokyo starabarnett

    Coming to Japan in two days and I can't work out the trains! Routes we are doing: Day return tr...
    7 months ago
    3 responses
    1743 views
    7 months

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