RefundI purchased a 7 days normal regional tourist pass valid starts today. I have a changed in my trav...15 days ago1 response111 views15 days
Hokuriku Arch Pass & the Azusa 50 Limited Express?Can I confirm whether the HA Pass can be used on the direct Azusa 50 Limited Express from Matsumo...24 days ago2 responses75 views23 days
Tokyo Metro PassDoes the Tokyo Metro Pass cover the JR Yamanote Line? Their Route Map includes Yamanote Line, but...25 days ago1 response267 views25 days
Using Tohoku passTo use the pass in local train which is non-reserve ,will I have to get ticket from station offic...about 1 month ago0 responses116 views
Amount of allowed ticketsHello Daniel-san. Currently, I am planning a travel route for my holiday in Japan (October-early ...about 1 month ago1 response120 viewsabout 1 month
Usage of Tohoku passAfter activation of Tohoku 5 day pass. Can I use the pass for 5 consecutive days or 5 flexible da...about 1 month ago2 responses83 viewsabout 1 month
Kansai 1 day pass himeji hikone tsurugaHello! Can I visit kansai 1 day pass himeji hikone tsuruga? Or is 2 day kansai pass better idea?about 1 month ago1 response98 viewsabout 1 month
Confirmation emailI just bought four (4) JR passes an a pocket wifi under order 1868101 but I have not received an ...about 1 month ago1 response90 viewsabout 1 month
JR-WEST All Area Pass, exchange, and reserved seatHello. I plan to visit nagano before moving to kyoto and kansai area. My plan is take shinkansen ...about 1 month ago1 response112 viewsabout 1 month
14 days at KyushuHi, We are staying at Fukuoka 14 days and would like to travel to the following places what pass...about 1 month ago4 responses140 viewsabout 1 month
Did not receive a order confirmation email. Very concerning and m...Hello, I made a purchase for my JR pass on 04/19/2023 and have not received a order confirmation...about 1 month ago1 response121 viewsabout 1 month
jr vouchersI ordered 4 passed on 4/7/23 and I did not receive it as of 04/18/23. Confirmation 1839522. My c...about 1 month ago3 responses316 viewsabout 1 month
JR Pass or West JR passHello, We will be - arriving to Tokyo and stay for 3 days - go to Osaka and stay at Osaka for 4 d...about 1 month ago1 response127 viewsabout 1 month
Damaged JR passesUnfortunately our JR passes have been through the washing machine. we are in japan. i have dried ...about 2 months ago1 response658 viewsabout 2 months
OrderHello, I contacted support [email protected] and have not received a response. I am inquiring ...about 2 months ago1 response198 viewsabout 2 months
Delivery to Kyoto HotelToday is April10 and I was hoping to use the pass on April 14, a few days from now. If I order a ...about 2 months ago3 responses168 viewsabout 2 months
Tohoku PassI am planning the following route in Golden Week - from Tokyo Haneda - Hakone - Aomori - Iwate - ...about 2 months ago1 response219 viewsabout 2 months
Question re : Sanyo-San'in Area PassHello, Would the Sanyo-San'in Area Pass be sufficient if we're arriving to Osaka via Kansai Airp...about 2 months ago1 response82 viewsabout 2 months
7 Day JR pass or Hokuriku Arch pass ?Hi there, I would like to get some advice whether to get a 7 day JR pass or Hokuriku Arch pass ba...about 2 months ago1 response141 viewsabout 2 months
Tokyo Osaka FukuokaI plan to visit Tokyo Osaka and Fukuoka.. What type of regional pass should I buy? In Fukuoka, I...about 2 months ago1 response161 viewsabout 2 months
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