Order Your JRPass
  • Can the hotel sign for my voucher if it arrives before me?[email protected]

    I need to have my vouchers sent by Fedex to my hotel in Japan. They will arrive before me. Can th...
    about 3 hours ago
    1 response
    7 views
    24 minutes
  • Pocket Wifi Location Changeniivek

    Hi Daniel-san, 4 days ago, my flight to Haneda Airport has been cancelled but I was able to rebo...
    2 days ago
    1 response
    123 views
    2 days
  • Delivery Time to Portugalmpsm

    Hi! I have just ordered my japan rail pass! How long is the estimate delivery time to Portugal?...
    3 days ago
    1 response
    125 views
    3 days
  • Not received confirmation[email protected]

    Has anyone had issues ordering a JR pass? I ordered 5 for my family yesterday and haven’t receive...
    6 days ago
    1 response
    227 views
    6 days
  • Which rail passes are bestesara

    Hello, 2 of us are traveling to Japan in May: These are the train trips we need to take: 1. Sat...
    8 days ago
    1 response
    43 views
    2 days
  • Meet & Greet Service questionD Twenty

    Dear Daniel, I am considering purchasing the Meet & Greet Service for my family and I when w...
    8 days ago
    1 response
    60 views
    6 days
  • Tracking Number Ref.Melki

    Hi, Can you please provide me the tracking number for Order Ref. #1792623. We Purchased our JR P...
    9 days ago
    1 response
    101 views
    8 days
  • Can I use JR Pass to explore Hokkaido starting at Hakodate to Sh...Lan_Z80

    Hi Daniel-San, I plan to order the JR Pass to visit Hokkaido with my family and would like to kn...
    9 days ago
    2 responses
    77 views
    8 days
  • Meet and Greet services[email protected]

    Hello, Can the Meet and Greet service representative assist with Takkyubin service as well as lug...
    11 days ago
    1 response
    57 views
    9 days
  • Strollers in Shinkansenjonlea123

    We will be traveling to Japan in April and noticed there are some new rules for oversized baggage...
    11 days ago
    1 response
    47 views
    8 days
  • Wrong pronoun on the passZell-88

    Hello, I put the wrong pronoun on the JR pass, I put Mr instead of Miss, the name is correct jus...
    12 days ago
    1 response
    230 views
    10 days
  • Mt Fuji trip on JR Passtintoby

    Hello! I hope everyone is having an awesome day! We will be in Japan on 05/08 to 05/16/2023 - Ho...
    16 days ago
    1 response
    193 views
    15 days
  • Buying JR East Pass slyong

    Hello Daniel-San Today is the 1st day of March, can't wait to start my trip to Japan in May! This...
    21 days ago
    4 responses
    216 views
    19 days
  • How often do shinkansen trains pass?Mateop

    I know it depends on the station, but on Kyoto, Osaka and Tokyo? Do they pass regularly or I woul...
    22 days ago
    1 response
    192 views
    21 days
  • Pocket Wifi Location Changejesandstephen

    Hello, I purchased a pocket wifi that is scheduled to be picked up at Haneda as that is where my...
    25 days ago
    1 response
    64 views
    21 days
  • JR any reason cancellation protectionbmagers

    If our trip is cancelled for whatever reason, do we return the exchange order to get the 100% ref...
    26 days ago
    1 response
    414 views
    21 days
  • What pass to chooseloupinou88

    Hi, I need a bit more advice on what pass to choose, we will be doing those travels : in 4 to 6...
    about 1 month ago
    1 response
    286 views
    14 days
  • Renting Car in Hokkaidolynsierra

    Which website is do you recommend to rent private car in Hokkaido for 1 week? Also California lic...
    about 1 month ago
    1 response
    102 views
    about 1 month
  • Narita Airport to Shin Nihonbashi[email protected]

    Hi, may i confirm there is direct train from narita airport to shin nihonbashi station? If yes, w...
    about 1 month ago
    1 response
    81 views
    about 1 month
  • Exchange ordermills17

    Good evening. Our flight keeps changing and is later than the original time. How late will I be a...
    about 1 month ago
    5 responses
    225 views
    about 1 month

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