luggage and reservation
Hi! My family (2 adults and 1 child) will go to Hiroshima from Otsuka station after quarantine pe...9 days ago1 response137 views6 daysTo emigrate to Japan
Hello I have so many questions about Japan, i work at a german company and would like to emigrate...9 months ago1 response2601 views9 monthsnew N700S (Supreme)
Good Morning, I want to ride the new N700S from Tokyo to Shin-Osaka. What is it called in Hyperd...11 months ago1 response3833 views11 monthsTOURISM FOR FOREIGNERS
When will Japan reopen for foreign tourists?over 1 year ago1 response4820 viewsover 1 yearSituación with Jr Pas
Good morning, I am David Fernández, I buy 4 jr pass, I already got the tickets with the kit, I wa...over 1 year ago1 response4541 viewsover 1 yearExtend tickets
Because of the covid-19 and the closure of many attractions in Japan we will not be able to trave...over 1 year ago1 response5303 viewsover 1 yearExtend my Exchange boucher Period
Hi all, Argentinean Government is taking some restrictions about get in/out from Argentine in ord...over 1 year ago1 response4365 viewsover 1 yearCan I extend WiFi bundle?
Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...over 1 year ago1 response3995 viewsover 1 yearWe changed our trip date due to Coronavirus
Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...over 1 year ago1 response5104 viewsover 1 yearCancellation and Refund
Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...over 1 year ago1 response5087 viewsover 1 yearCancelling due to Corona Virus
Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...over 1 year ago1 response5325 viewsover 1 yearCancellation Inquiry
Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...over 1 year ago1 response4233 viewsover 1 yearJRpass Reprogramming
Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...over 1 year ago1 response4034 viewsover 1 yearDelivery Question
Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...over 1 year ago2 responses3959 viewsover 1 yearCharged Twice
Hello, I bought two JR passes last year but noticed I was charged twice. I sent an email to JR s...over 1 year ago1 response3941 viewsover 1 year24 Days
Hello! This is my 2nd time in Japan and wanted to have a longer trip. My wife and I will have 24...over 1 year ago1 response3809 viewsover 1 yearShiroishi Station - Miyagi Prefecture
Howdy, I was looking at doing Fox Village on the way up from Tokyo to Sendai ( so I don't have to...over 1 year ago1 response3914 viewsover 1 year2 POCKET WIFI
Hello! I want to rent 2 pocket wifi, but when I´m making the purchase of 4 jr pass I don´t see an...over 1 year ago1 response3931 viewsover 1 yearNagoya to Takayama
Hi! I intend to travel with my family from Nagoya to visit Shirakawa-go and Tateyama but I am not...over 1 year ago1 response3920 viewsover 1 yearCancel
How can I cancel the JRPass, I wrote a message but I did receive the answer. Let me know what i...over 1 year ago1 response3860 viewsover 1 year
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