Order Your JRPass
  • Situación with Jr PasDavid Fernandez Pacheco 167

    Good morning, I am David Fernández, I buy 4 jr pass, I already got the tickets with the kit, I wa...
    15 days ago
    1 response
    250 views
    14 days
  • Extend ticketszerssa89

    Because of the covid-19 and the closure of many attractions in Japan we will not be able to trave...
    27 days ago
    1 response
    692 views
    26 days
  • Extend my Exchange boucher Period[email protected]

    Hi all, Argentinean Government is taking some restrictions about get in/out from Argentine in ord...
    27 days ago
    1 response
    364 views
    23 days
  • Can I extend WiFi bundle?Bratacus_maxamus

    Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...
    about 1 month ago
    1 response
    226 views
    about 1 month
  • We changed our trip date due to Coronavirusclaudiaydiego

    Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...
    about 1 month ago
    1 response
    835 views
    28 days
  • Cancellation and RefundJohnny Hampton

    Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...
    about 1 month ago
    1 response
    791 views
    about 1 month
  • Cancelling due to Corona VirusKirstenWithagen

    Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...
    about 1 month ago
    1 response
    1323 views
    23 days
  • Cancellation InquiryDanielaS

    Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...
    about 1 month ago
    1 response
    322 views
    about 1 month
  • JRpass ReprogrammingEugenia

    Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...
    about 1 month ago
    1 response
    373 views
    about 1 month
  • Delivery Questionjanetphan

    Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...
    about 1 month ago
    2 responses
    295 views
    about 1 month
  • Charged TwiceJgutierrezpr

    Hello, I bought two JR passes last year but noticed I was charged twice. I sent an email to JR s...
    about 1 month ago
    1 response
    273 views
    about 1 month
  • 24 Dayschrisko

    Hello! This is my 2nd time in Japan and wanted to have a longer trip. My wife and I will have 24...
    about 1 month ago
    1 response
    263 views
    about 1 month
  • Shiroishi Station - Miyagi Prefectureebonysebony

    Howdy, I was looking at doing Fox Village on the way up from Tokyo to Sendai ( so I don't have to...
    about 2 months ago
    1 response
    197 views
    about 1 month
  • 2 POCKET WIFIART

    Hello! I want to rent 2 pocket wifi, but when I´m making the purchase of 4 jr pass I don´t see an...
    about 2 months ago
    1 response
    301 views
    about 2 months
  • Nagoya to Takayamadcc1002

    Hi! I intend to travel with my family from Nagoya to visit Shirakawa-go and Tateyama but I am not...
    about 2 months ago
    1 response
    329 views
    about 2 months
  • CancelAndres Villegas

    How can I cancel the JRPass, I wrote a message but I did receive the answer. Let me know what i...
    about 2 months ago
    1 response
    371 views
    about 2 months
  • JR PASS = Pasmo or Suico?Brianjnoval

    Can my JR Pass be used just like Pasmo or Suico for train transportation around Tokyo?
    about 2 months ago
    1 response
    314 views
    about 2 months
  • Japan trip for 2 monthsekky_17

    Hello My name is Ekky and I plan on going travel for 2 months in Japan starting on 31st March. ...
    about 2 months ago
    1 response
    444 views
    about 2 months
  • Can you help me make the right choice?Nergenss

    Hello all, I need your advice on the different types of transportation cards that you can get in...
    2 months ago
    3 responses
    533 views
    about 2 months
  • Ticketthaiscorrealeite

    Hello, I bought a ticket for use in March 2020. However, if my trip is canceled because of the co...
    2 months ago
    1 response
    397 views
    2 months
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