Situación with Jr Pas
Good morning, I am David Fernández, I buy 4 jr pass, I already got the tickets with the kit, I wa...15 days ago1 response250 views14 daysExtend tickets
Because of the covid-19 and the closure of many attractions in Japan we will not be able to trave...27 days ago1 response692 views26 daysExtend my Exchange boucher Period
Hi all, Argentinean Government is taking some restrictions about get in/out from Argentine in ord...27 days ago1 response364 views23 daysCan I extend WiFi bundle?
Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...about 1 month ago1 response226 viewsabout 1 monthWe changed our trip date due to Coronavirus
Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...about 1 month ago1 response835 views28 daysCancellation and Refund
Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...about 1 month ago1 response791 viewsabout 1 monthCancelling due to Corona Virus
Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...about 1 month ago1 response1323 views23 daysCancellation Inquiry
Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...about 1 month ago1 response322 viewsabout 1 monthJRpass Reprogramming
Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...about 1 month ago1 response373 viewsabout 1 monthDelivery Question
Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...about 1 month ago2 responses295 viewsabout 1 monthCharged Twice
Hello, I bought two JR passes last year but noticed I was charged twice. I sent an email to JR s...about 1 month ago1 response273 viewsabout 1 month24 Days
Hello! This is my 2nd time in Japan and wanted to have a longer trip. My wife and I will have 24...about 1 month ago1 response263 viewsabout 1 monthShiroishi Station - Miyagi Prefecture
Howdy, I was looking at doing Fox Village on the way up from Tokyo to Sendai ( so I don't have to...about 2 months ago1 response197 viewsabout 1 month2 POCKET WIFI
Hello! I want to rent 2 pocket wifi, but when I´m making the purchase of 4 jr pass I don´t see an...about 2 months ago1 response301 viewsabout 2 monthsNagoya to Takayama
Hi! I intend to travel with my family from Nagoya to visit Shirakawa-go and Tateyama but I am not...about 2 months ago1 response329 viewsabout 2 monthsCancel
How can I cancel the JRPass, I wrote a message but I did receive the answer. Let me know what i...about 2 months ago1 response371 viewsabout 2 monthsJR PASS = Pasmo or Suico?
Can my JR Pass be used just like Pasmo or Suico for train transportation around Tokyo?about 2 months ago1 response314 viewsabout 2 monthsJapan trip for 2 months
Hello My name is Ekky and I plan on going travel for 2 months in Japan starting on 31st March. ...about 2 months ago1 response444 viewsabout 2 monthsCan you help me make the right choice?
Hello all, I need your advice on the different types of transportation cards that you can get in...2 months ago3 responses533 viewsabout 2 monthsTicket
Hello, I bought a ticket for use in March 2020. However, if my trip is canceled because of the co...2 months ago1 response397 views2 months
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