Situación with Jr Pas
Good morning, I am David Fernández, I buy 4 jr pass, I already got the tickets with the kit, I wa...over 5 years ago1 answer9619 viewsover 5 yearsExtend tickets
Because of the covid-19 and the closure of many attractions in Japan we will not be able to trave...over 5 years ago1 answer10803 viewsover 5 yearsExtend my Exchange boucher Period
Hi all, Argentinean Government is taking some restrictions about get in/out from Argentine in ord...over 5 years ago1 answer9274 viewsover 5 yearsCan I extend WiFi bundle?
Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...over 5 years ago1 answer9117 viewsover 5 yearsWe changed our trip date due to Coronavirus
Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...over 5 years ago1 answer10197 viewsover 5 yearsCancellation and Refund
Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...over 5 years ago1 answer9891 viewsover 5 yearsCancelling due to Corona Virus
Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...over 5 years ago1 answer10199 viewsover 5 yearsCancellation Inquiry
Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...over 5 years ago1 answer9070 viewsover 5 yearsJRpass Reprogramming
Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...over 5 years ago1 answer8820 viewsover 5 yearsDelivery Question
Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...over 5 years ago2 answers8555 viewsover 3 yearsCharged Twice
Hello, I bought two JR passes last year but noticed I was charged twice. I sent an email to JR s...over 5 years ago1 answer9697 viewsover 5 years24 Days
Hello! This is my 2nd time in Japan and wanted to have a longer trip. My wife and I will have 24...over 5 years ago1 answer8904 viewsover 5 yearsShiroishi Station - Miyagi Prefecture
Howdy, I was looking at doing Fox Village on the way up from Tokyo to Sendai ( so I don't have to...over 5 years ago1 answer9315 viewsover 5 years2 POCKET WIFI
Hello! I want to rent 2 pocket wifi, but when I´m making the purchase of 4 jr pass I don´t see an...over 5 years ago1 answer8497 viewsover 5 yearsNagoya to Takayama
Hi! I intend to travel with my family from Nagoya to visit Shirakawa-go and Tateyama but I am not...over 5 years ago1 answer8444 viewsover 5 yearsCancel
How can I cancel the JRPass, I wrote a message but I did receive the answer. Let me know what i...over 5 years ago1 answer7912 viewsover 5 yearsJR PASS = Pasmo or Suico?
Can my JR Pass be used just like Pasmo or Suico for train transportation around Tokyo?over 5 years ago1 answer8352 viewsover 5 yearsJapan trip for 2 months
Hello My name is Ekky and I plan on going travel for 2 months in Japan starting on 31st March. ...over 5 years ago1 answer11322 viewsalmost 5 yearsCan you help me make the right choice?
Hello all, I need your advice on the different types of transportation cards that you can get in...over 5 years ago3 answers8315 viewsover 5 yearsTicket
Hello, I bought a ticket for use in March 2020. However, if my trip is canceled because of the co...over 5 years ago1 answer7600 viewsover 5 years
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