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over 2 years ago
1 response

Because of the covid-19 and the closure of many attractions in Japan we will not be able to travel. how could we do to extend the use but by 2021 since we want to travel to the cherry blossom

16946 posts
over 2 years ago

Hi there,

If you have ticket purchased through www.jrpass.com, then we may be able to offer a re-issue at a later date.

Please contact our support team with your order# at [email protected], and we will send you follow-up steps.

If you purchased through a travel agent, then please contact your point of sale for support.

Kind regards,

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