Child Pass
If my child is turning 6 years old while we are in Japan, do I have to purchase a pass for them? ...11 days ago1 response66 views7 daysTateyama Alpine Kurobe Option ticket
How to buy mention ticket what are the benefits4 months ago1 response542 views3 monthsJapan in November
Hi, like countless others, my wife and I have been waiting patiently for the Covid situation to e...6 months ago3 responses1204 views5 monthsMinimum transfer time Shin Osaka
Is Shin Osaka easy to navigate for JR Rail Pass 'neebies'? We are planning a journey from Hiroshi...10 months ago3 responses1606 views7 months3 Questions to Save our Japan Trip
Hello! I’ve got multiple questions about the JR pass and when and how it works, as the rules wher...10 months ago1 response2111 views10 monthsluggage and reservation
Hi! My family (2 adults and 1 child) will go to Hiroshima from Otsuka station after quarantine pe...10 months ago1 response1869 views10 monthsTo emigrate to Japan
Hello I have so many questions about Japan, i work at a german company and would like to emigrate...over 1 year ago1 response4082 viewsover 1 yearnew N700S (Supreme)
Good Morning, I want to ride the new N700S from Tokyo to Shin-Osaka. What is it called in Hyperd...almost 2 years ago1 response5123 viewsover 1 yearTOURISM FOR FOREIGNERS
When will Japan reopen for foreign tourists?over 2 years ago1 response5819 viewsabout 2 yearsSituación with Jr Pas
Good morning, I am David Fernández, I buy 4 jr pass, I already got the tickets with the kit, I wa...over 2 years ago1 response5286 viewsover 2 yearsExtend tickets
Because of the covid-19 and the closure of many attractions in Japan we will not be able to trave...over 2 years ago1 response6386 viewsover 2 yearsExtend my Exchange boucher Period
Hi all, Argentinean Government is taking some restrictions about get in/out from Argentine in ord...over 2 years ago1 response5305 viewsover 2 yearsCan I extend WiFi bundle?
Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...over 2 years ago1 response4981 viewsover 2 yearsWe changed our trip date due to Coronavirus
Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...over 2 years ago1 response5955 viewsover 2 yearsCancellation and Refund
Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...over 2 years ago1 response5937 viewsover 2 yearsCancelling due to Corona Virus
Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...over 2 years ago1 response6103 viewsover 2 yearsCancellation Inquiry
Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...over 2 years ago1 response5065 viewsover 2 yearsJRpass Reprogramming
Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...over 2 years ago1 response4930 viewsover 2 yearsDelivery Question
Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...over 2 years ago2 responses4737 views4 monthsCharged Twice
Hello, I bought two JR passes last year but noticed I was charged twice. I sent an email to JR s...over 2 years ago1 response4738 viewsover 2 years
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