Family Trip Jan/Feb 2024Hi Daniel San, We are a family of 5 with 16yr, 11yr and 8yr children. We love art, nature, mang...2 days ago4 responses136 views1 day
Ordering JRPASS to hotel!Hi Deare JRPASS, I am wondering if it possible to order the JRPASS to my country or my Booked ho...3 days ago1 response53 views2 days
Sucia CardI'm planning on travelling to Japan next year, starting from Tokyo to Kyoto then Osaka. I'm also ...6 days ago1 response108 views4 days
Jr pass orderHey There, I ordered my Pass on Monday (a Bank holiday, I know) and I would like to know the stat...8 days ago1 response78 views7 days
MEET & GREETHello, , my husband and I arrive at Tokyo Haneda at 22:35 in the evening on July 4th . We booked ...12 days ago1 response87 views10 days
Haneda airport hotel to stay in on arrivalHello, We are flying into Haneda airport and wanted to stay in a hotel that is in the airport or ...15 days ago1 response152 views15 days
Train LineHi, I will be planning my trip to Japan soon. Will be landing at Narita Airport early morning. Pl...22 days ago1 response206 views22 days
Forgotten exchange orderI have 2 exchange orders that were left in my home country. I am arriving in Tokyo tomorrow and w...23 days ago5 responses199 views22 days
AIRPORT LIMO serviceHI I Arrive at Narita airport at 8 am and have a Flight to Okinawa from Haneda Airport at 1:40 P...23 days ago2 responses112 views22 days
JR pass Next day deliveryHello, I am flying out to Japan from Hawaii on Friday (5/19/23). I am about to order my JR pass ...23 days ago1 response176 views23 days
JRPass Delivery (Order #1902486)My name is Francisco and I’m traveling to Japan with my girlfriend on the 18th of May (next Thurs...24 days ago1 response190 views24 days
Issue with my orderI ordered my pass two days ago and made a mistake on the shipping address (I just entered the wro...28 days ago3 responses174 views28 days
Customer Support Order #1896249I have reached out to support a few days ago regarding an extension to my pocket wifi order, and ...28 days ago1 response100 views28 days
Payment & IntineraryHello, I Have 2 questions about the JR Pass and the payment method. 1 - About the payment metho...29 days ago1 response94 views27 days
Another JR pass or no JR Pass questionWe're currently debating whether or not to purchase JR Pass for our trip, and wanted to share our...about 1 month ago2 responses163 views29 days
Travel adviceWe are travelling to Japan in the summer (jul/aug) and we are visiting mt Fuji for a few days fro...about 1 month ago1 response94 viewsabout 1 month
Hello Kitty ShinskansenGood Morning, I am traveling from May 17 - 31 and was very sad to know the hello kitty train is ...about 1 month ago1 response75 viewsabout 1 month
Issues with purchaseI purchases a JR Pass and have an order number. But my Credit Union sent me a text asking if this...about 1 month ago1 response156 viewsabout 1 month
Do I need anything Additional to the JR Pass?We leave for Japan at the end of the month, and I was careful to book hotels near stations for ea...about 1 month ago2 responses152 viewsabout 1 month
how longHow long does it take on the kansen from Osaka to Yokohama?about 1 month ago1 response60 viewsabout 1 month
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