Order Your JRPass
  • Child PassTeganMB

    If my child is turning 6 years old while we are in Japan, do I have to purchase a pass for them? ...
    11 days ago
    1 response
    65 views
    7 days
  • Tateyama Alpine Kurobe Option ticketbharat6951

    How to buy mention ticket what are the benefits
    4 months ago
    1 response
    542 views
    3 months
  • Japan in NovemberRajesh

    Hi, like countless others, my wife and I have been waiting patiently for the Covid situation to e...
    6 months ago
    3 responses
    1204 views
    5 months
  • Minimum transfer time Shin OsakaStephen Conleth

    Is Shin Osaka easy to navigate for JR Rail Pass 'neebies'? We are planning a journey from Hiroshi...
    10 months ago
    3 responses
    1606 views
    7 months
  • 3 Questions to Save our Japan TripBart van Twillert

    Hello! I’ve got multiple questions about the JR pass and when and how it works, as the rules wher...
    10 months ago
    1 response
    2111 views
    10 months
  • luggage and reservationyennyyustisia

    Hi! My family (2 adults and 1 child) will go to Hiroshima from Otsuka station after quarantine pe...
    10 months ago
    1 response
    1868 views
    10 months
  • To emigrate to JapanMinamichan

    Hello I have so many questions about Japan, i work at a german company and would like to emigrate...
    over 1 year ago
    1 response
    4082 views
    over 1 year
  • new N700S (Supreme)ers27d

    Good Morning, I want to ride the new N700S from Tokyo to Shin-Osaka. What is it called in Hyperd...
    almost 2 years ago
    1 response
    5123 views
    over 1 year
  • TOURISM FOR FOREIGNERSGabriel 3232

    When will Japan reopen for foreign tourists?
    over 2 years ago
    1 response
    5819 views
    about 2 years
  • Situación with Jr PasDavid Fernandez Pacheco 167

    Good morning, I am David Fernández, I buy 4 jr pass, I already got the tickets with the kit, I wa...
    over 2 years ago
    1 response
    5286 views
    over 2 years
  • Extend ticketszerssa89

    Because of the covid-19 and the closure of many attractions in Japan we will not be able to trave...
    over 2 years ago
    1 response
    6385 views
    over 2 years
  • Extend my Exchange boucher Period[email protected]

    Hi all, Argentinean Government is taking some restrictions about get in/out from Argentine in ord...
    over 2 years ago
    1 response
    5305 views
    over 2 years
  • Can I extend WiFi bundle?Bratacus_maxamus

    Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...
    over 2 years ago
    1 response
    4981 views
    over 2 years
  • We changed our trip date due to Coronavirusclaudiaydiego

    Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...
    over 2 years ago
    1 response
    5955 views
    over 2 years
  • Cancellation and RefundJohnny Hampton

    Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...
    over 2 years ago
    1 response
    5937 views
    over 2 years
  • Cancelling due to Corona VirusKirstenWithagen

    Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...
    over 2 years ago
    1 response
    6103 views
    over 2 years
  • Cancellation InquiryDanielaS

    Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...
    over 2 years ago
    1 response
    5065 views
    over 2 years
  • JRpass ReprogrammingEugenia

    Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...
    over 2 years ago
    1 response
    4930 views
    over 2 years
  • Delivery Questionjanetphan

    Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...
    over 2 years ago
    2 responses
    4736 views
    4 months
  • Charged TwiceJgutierrezpr

    Hello, I bought two JR passes last year but noticed I was charged twice. I sent an email to JR s...
    over 2 years ago
    1 response
    4738 views
    over 2 years

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