Questions regarding Pocket WiFi
Howdy, I'm reaching Tokyo on March 30, 2017, and would like to order Pocket Rental WiFi device. ...almost 9 years ago2 answers4758 viewsalmost 9 yearsTravelling the best routes
Hi there, I'm planning a 2 week trip to Japan in July using the JR Pass. The first week I'm only...almost 9 years ago1 answer4680 viewsalmost 9 years14D/13N - Japan Trip
Hi ! I have a family of 3 adults traveling to Japan arriving 07-Apr and departing 20-Apr (14D/13...almost 9 years ago1 answer4898 viewsalmost 9 yearsTokyo to Kyoto train ticket
Hi I need to purchase a ticket from Tokyo to Kyoto on 12 April and from Kyoto to Kansai Airport ...almost 9 years ago1 answer5202 viewsalmost 9 yearshow do I get a refund?
Hi there, I was wondering how I can get a refund due to the fact that I won't be able to receive...almost 9 years ago3 answers4613 viewsalmost 9 yearsCharged Twice
I was charged twice for one pass. How can I get the second charge taken off? I already emailed th...almost 9 years ago1 answer4977 viewsalmost 9 yearsTrain Station
Hi Wat is the name of the station in Osaka that i can boaard the train to hiroshima. I have Jr wu...almost 9 years ago1 answer4382 viewsalmost 9 yearsfrom tokyo to osaka
Can you use the pass coming from tokyo to osaka? And also,can i buy a pocket wifi for 10 days?almost 9 years ago1 answer3830 viewsalmost 9 yearsItinerary and Jr pass
I would like to ask how long it takes for the voucher to arrive in Hong Kong? Also my itinerary w...almost 9 years ago2 answers4067 viewsalmost 9 yearsTokyo>Hakone
Is the JR pass worth it if i'm just going to use it around tokyo? i'm also going to hakone but we...almost 9 years ago1 answer4414 viewsalmost 9 years15 Days in Japan - JR pass worth it?
Hi, My partner and I will be travelling in japan this April for roughly 15 days. Just wanted hel...almost 9 years ago1 answer5078 viewsalmost 9 yearsYufuin No Mori
Is the Yufu series train as interesting as Yufuin no Mori? In term of train interior and sight se...almost 9 years ago1 answer4911 viewsalmost 9 yearsGenbi Shinkansen
Is Genbi Shinansen covered under JR Pass? I will be located at Nagoya. Where is the start and ...almost 9 years ago1 answer5956 viewsalmost 9 yearsKansai airport to takayama
Please advise how to get Takayama from Kansai Airport. Thank you.almost 9 years ago4 answers4953 viewsalmost 9 yearsTRAVEL FROM TOKYO TO KYOTO TO OSAKA
WE ARRIVE 2 APRIL IN TOKYO. KINDLY CONFIRM IF THE JR PASS CAN BE USED FROM THE AIRPORT TO CENTRA...almost 9 years ago1 answer4665 viewsalmost 9 yearsHyperdia
Hi, I am trying to understand how Hyperdia works! On the website of Togura Kamiyamada Onsen trav...almost 9 years ago4 answers4465 viewsalmost 9 yearsCan orders be cancelled?
In case my travel gets re-scheduled or canceled, can I also cancel the online purchase of JR pass?almost 9 years ago1 answer5392 viewsalmost 9 yearsHokuriku 5 Day Pass
The Hokuriku 5 Day Pass covers unlimited JR train rides from Kansai ( Osaka, Kyoto, Nagoya ) to T...almost 9 years ago1 answer4452 viewsalmost 9 yearsGetting around in Tokyo
Hello, I finally got my JR PASS and i wanted to finalize a few details. After reviewing the Tok...almost 9 years ago2 answers5202 viewsalmost 9 yearsNarita Express to Shijuku
Anyone know how to take Narita Express (NEX) to Shinjku? The Narita Express route splits in 2 at ...almost 9 years ago1 answer5344 viewsalmost 9 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $2,688.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18990 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes