Deutsch
Español
Français
Italiano
Nederlands
Português
日本語
한국어
简体中文
繁體中文
refund
is JR Pass refundable in case of an emergency?over 3 years ago1 answer4029 viewsover 3 yearsCheck itinerary to shirakawago
Hi Daniel san, I plan my 6 day trip to Japan on June. With schedule : Day 1 Narita - Tokyo St - ...over 3 years ago1 answer5554 viewsover 3 yearsmultiple passes on my name
Hi, if I order multiple passes for me and my friends on my name, is it possible that I just activ...over 3 years ago1 answer2997 viewsover 3 yearsActivation of JR pass
Hi We are coming to Japan in September and would like some advice please on what to do We arriv...over 3 years ago2 answers4462 viewsover 3 yearsJRPass Delivery #1896633
Dear Daniel-san, I ordered my rail passes but somehow my email did not arrive. Can i get any Stat...over 3 years ago1 answer5196 viewsover 3 yearsTrain Line
Hi, I will be planning my trip to Japan soon. Will be landing at Narita Airport early morning. Pl...over 3 years ago1 answer6403 viewsover 3 yearsinformation
one of the tickets I didn't put the whole name of my son. I just put pablo gonzalez and he is Efr...over 3 years ago1 answer2983 viewsover 3 yearsJrpass or else
Hello, we have 7 days visit plan for japan 3 to 9 June. Arrival in Tokyo airport, then Osaka (by ...over 3 years ago1 answer3037 viewsover 3 yearsForgotten exchange order
I have 2 exchange orders that were left in my home country. I am arriving in Tokyo tomorrow and w...over 3 years ago5 answers6336 viewsover 3 yearsWrong country name when ordered
Hi, I’ve order the pass, but find out the passport’s nationality is wrong. Is this going to affec...over 3 years ago1 answer3308 viewsover 3 yearsNarita Airport to Awaraonsen
Hi, I will be travelling to Japan shortly and I will be visiting Awara located in Fukui. Which t...over 3 years ago2 answers2930 viewsover 3 yearsItinerary Check on JP trip
hi Daniel-san, My family (6 persons) planned to visit following places in JP and wonder if it is ...over 3 years ago1 answer6686 viewsover 3 yearsAIRPORT LIMO service
HI I Arrive at Narita airport at 8 am and have a Flight to Okinawa from Haneda Airport at 1:40 P...over 3 years ago2 answers6308 viewsover 3 yearsJR pass Next day delivery
Hello, I am flying out to Japan from Hawaii on Friday (5/19/23). I am about to order my JR pass ...over 3 years ago1 answer5436 viewsover 3 yearsRefund
I purchased a 7 days normal regional tourist pass valid starts today. I have a changed in my trav...over 3 years ago1 answer7359 viewsover 3 yearsAre the payment working.
I am trying to make a payment but keep getting decline, although my bank says there are no temps,...over 3 years ago1 answer2494 viewsover 3 yearsJR PASS
Hello, 190277six can you please provide me with tracking information. Thank youover 3 years ago1 answer4549 viewsover 3 yearshave rail pass how do I make a reservation?
I have rail pass how do I make a reservation?over 3 years ago1 answer3062 viewsover 3 yearsJRPass Delivery (Order #1902486)
My name is Francisco and I’m traveling to Japan with my girlfriend on the 18th of May (next Thurs...over 3 years ago1 answer5577 viewsover 3 yearsJr Pass Order
Dear Daniel-san, I made an order for a couple of Jrpass on Sunday last week. As I will leave in t...over 3 years ago1 answer2550 viewsover 3 years
Instant Quote
Starting from $336.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19165 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes