JR Pass Refund
Hello, i have bought jr pass from one agent, can i still refund the JR Pass? Thank you in advanceover 2 years ago1 answer3660 viewsover 2 yearstwo questions. buy at airport? - pickup by someone else?
my plan start 2nd of october ( 10 days from now ) i havent bought my pass yet. can i buy the pa...over 2 years ago1 answer2846 viewsover 2 yearsResort Shirakami
Hi. For Resort Shirakami, is it covered for free by the JR Whole Japan Rail Pass? The official w...over 2 years ago1 answer4584 viewsover 2 yearsCan I buy JR pass before making passport
Hello Daniel-san Could you please help me?. I'm plan to travel on 1-5 Dec'23. So, I plan to purch...over 2 years ago1 answer2688 viewsover 2 yearsOsaka to Haneda
Please let me know the best way to get from Osaka to Haneda using my JR pass.over 2 years ago1 answer6133 viewsover 2 yearsLate Arrival at Haneda Airport
I will arrive late at Haneda Airport around 11:59 PM-midnight on a Saturday. Will the exchange of...over 2 years ago1 answer3632 viewsover 2 yearsKansai Airport transfer to Osaka
Hi, could you please tell me about the free transfer from Kansai airport into Osaka. Is it a trai...over 2 years ago1 answer3323 viewsover 2 yearsActivation
Hi, I have purchased a 7 day pass. Does the 7 days start when I activate the pass or from my firs...over 2 years ago2 answers3163 viewsover 2 yearsTrip To Osaka on 12/11/23 to 19/11/23
Hi, we plan travel to Osaka on 12/11/23 to 19/11/23. Our itinerary is 4 days in Osaka, 1 day go ...over 2 years ago1 answer3448 viewsover 2 yearsTravel to Kanazawa, Nagano, Matsumoto
Anyone has experience using JR Pass to these cities in Japan ?over 2 years ago1 answer3439 viewsover 2 yearsJR pass purchase to activate in November
Hello, After knowing that JR pass price will be increased after October 1, I have a question rega...over 2 years ago1 answer3583 viewsover 2 yearsUsing the JR Pass
Hello, I'm going to Japan in late November - early December (Green Class) and mainly staying in ...over 2 years ago1 answer6121 viewsover 2 yearsJR pass purchase to activate end of Dec 2023
Konnichiwa Daniel-san, My family (2 adults and 2 kids aged 9 and 4) plans to arrive in Japan 29 ...over 2 years ago1 answer4630 viewsover 2 yearsJR pass trains are covered or not
Hi all, My partner and I have planned a trip in October for 21 days and our itinerary looks some...over 2 years ago1 answer3584 viewsover 2 yearsEligibility for JR Pass - multiple entry temporary visa holder
Hi, I have a multiple entry temporary visa, am I eligible for JR Pass? Thanks.over 2 years ago1 answer3869 viewsover 2 yearsPrice increase
If I buy the rail passages now at the old price, can I use them in April 2024?over 2 years ago2 answers3714 viewsover 2 yearsOrdering JR Pass: Question regarding nationality
Hi I'm from Puerto Rico and I'd like to order a JR Pass. The site asks for the nationality but my...over 2 years ago1 answer3905 viewsover 2 yearsWrong name order appear on exchange order and passport
Hi, I had received my exchange order with wrong order from my passport.. First name as “Jia Hao”...over 2 years ago1 answer3545 viewsover 2 yearsGreen vs ordinary and reservatiins
Hello Daniel-san, Our upcoming trip is in November. Four adults and two children. I understand t...over 2 years ago2 answers5157 viewsover 2 yearsShould I buy Japan Rail Pass or Japan Regional Pass?
Hello, I am traveling to Japan with my partner from Oct 20-29th. We will be going from Tokyo to ...over 2 years ago1 answer3500 viewsover 2 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Can’t find the answer?
Learn from over 19102 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes

