Hi I have accidentally put an extra alphabet in the exchange order ie instead of ‘Yen’ i have inserted ‘Yeng’. Would i have a problem activating the JR pass? How can i rectify the error?
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Error in name
Daniel-san
18915 posts
6913 likes
12 months ago
Hi there,
Please contact our support staff via [email protected] with your order# and we will help you update the name.
Kind regards,
Daniel
2 posts
0 likes
12 months ago
Thank you so much for the clarifications Daniel -san. I have sent an email to the email above. Hoping to get a response soon.
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