Refund issue
I refunded our ticket last march 19, but until now it was not credited to my acct1 day ago1 answer43 viewsabout 13 hoursActivating pass
Hi. I have arranged for my voucher to be sent to my hotel Tokyo as there is not time to have it s...4 days ago1 answer211 views1 dayPerdí mi jr pass
Buenas tardes el día de ayer en mi trayecto de kyoto a kanazawa transborde al shinkanzen en tsuru...5 days ago1 answer170 views1 dayTravel itinerary
I am traveling from Hakone on July 3rd to Kyoto. Leaving Kyoto on July 5th to Osaka. July 8th t...6 days ago1 answer48 views1 dayCan I Book Advance Tickets if I buy JR Pass From this website
Can I Book Advance Tickets if I buy JR Pass From this website7 days ago1 answer723 views6 daysJR Pass Voucher
If i do not receive the voucher before my flight, can you send me an electronic voucher instead?7 days ago1 answer631 views7 daysRequest for information
Hello, I am travelling to Japan from 3/26 to 4/5. My itinerary is 1. 3/26 NRT airport to Asakusa...9 days ago1 answer590 views8 daysEnquiry
Does the JR pass work for local trains as well as the Shinkansen? What is the amount we have to p...10 days ago1 answer307 views7 daysregarding 3 day pass
Respected sir or madam, i am looking for 3 days pass because i will coming to using japan for 3 d...10 days ago1 answer295 views7 daysAbility to order pass without waiting for physical shipment of ti...
Hello. We are leaving tomorrow for Japan and plan on ordering a 14 day pass, starting March 27. ...11 days ago1 answer366 views7 daysSeat reservation before activating theJR pass
Hi, I am planning a holiday in May this year. I will be buying a JR Pass (whole of Japan). I like...15 days ago1 answer913 views13 daysReservations for same-day activation
Hello, I am flying into Haneda on a Sunday morning and plan on going to Osaka the same day. I wo...15 days ago1 answer750 views13 daysOptions for JR pass
Hi, Three of us will be travelling to Japan on 19.05-02.06. 19.05 - HND 20.05 -Tokyo 21.05 Tok...18 days ago1 answer839 views14 daysBooking trains in advance before arriving in Japan
How may i book Shikansen trains in advance from the UK with my JR pass.19 days ago1 answer780 views14 daysJuly 2 week travel
We are a family of 4 adults traveling in July Arrive & Depart Tokyo and want to travel to Osa...20 days ago1 answer676 views14 daysTokyo to Kawaguchiko
Hi we are family of 4 adults travelling from Tokyo to Kawaguchiko in April. How can I use the JRp...24 days ago1 answer1361 views21 daysMeet and Greet Service
My wife and I will be arriving in Tokyo on April 8th; on to Kyoto on April 12th; on to Osaka on A...24 days ago2 answers1330 views21 daysActivation Date and Return
If I purchased a JR pass on Mar 7, 2026, what’s the latest date for me to pick it up and start us...24 days ago1 answer1253 views22 daysHow to get to Hita
Hi there, We are a family of 5 and are going Japan on 10-18th of July 2026. We are finalising ou...25 days ago1 answer1159 views18 daysActivating PASS
Hi, I am landing to Haneda airport terminal 3 at 5:30am. I ordered my JR rail pass online. Can I ...29 days ago1 answer1357 views28 days
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