Last Buy Timeframe before price increase
Whats the absolute last timeframe in PST I can do before the price increase? I'll be in JP aroun...over 2 years ago1 answer4577 viewsover 2 yearsHow to make a reservation on Yufuin No Mori online with the JR Pass
Hello, Is it possible to make an online seat reservation on the Yufuin No Mori using the JR Rail...over 2 years ago2 answers4832 viewsover 2 yearsTiming of JR pass purchase and calendar not showing
HI, We are arriving on March 28th and would like to purchase on September 30th. It appears that...over 2 years ago2 answers4652 viewsover 2 yearsBuying ticket more than 6 months in advance?
Hello I am travelling to Japan in 2024, arriving on the 22nd March in Tokyo Haneda airport. Can...over 2 years ago1 answer4655 viewsover 2 yearsTracking number order #2135273
Hello, I did ordered JR pass on 09/26/2023, and I paid extra FedEx priority next day air shipping...over 2 years ago1 answer3504 viewsover 2 years7-Day JR Pass Use
Dear Daniel-san, We will be entering Japan from Kansai International Airport and will be getting...over 2 years ago1 answer3846 viewsover 2 yearsNeed Update to My Order
Daniel-san, Can you please check the status of my order? I've been emailing support but haven't ...over 2 years ago2 answers2787 viewsover 2 yearsJapan Rail Pass Activation
Hello, My friend and I are traveling to Japan on November 11th. However, I arrived 1st in the mo...over 2 years ago1 answer2725 viewsover 2 yearsJR Pass wrong salutation for my wife's name.
We purchased and received the JR Pass with the wrong salutation for my wife's name. It should be ...over 2 years ago1 answer3268 viewsover 2 yearsExpired Passport Number on the JR Pass
Hi, My son has just renewed his passport and we are expecting to receive it sometime in October....over 2 years ago1 answer3482 viewsover 2 yearsLast day of exchange order activation
Hi Daniel-san, I am traveling to Tokyo on 29 December 2023, which is the last day of JR Pass exc...over 2 years ago1 answer3546 viewsover 2 years21 days JR pass
Just purchased 21 days JR pass , just wondering if possible to cover Nagasaki , Fukuoka, Hiroshim...over 2 years ago1 answer3062 viewsover 2 yearsCan the Jr Pass be activated on the 91st day?
Hallo Daniel San. I want use my JR pass on 28th december 2023. And i will purcase the JR pass on ...over 2 years ago2 answers2946 viewsover 2 yearsTracking number
Hello, I did ordered JR pass on 09/24/2023, and I paid extra FedEx priority next day air shipping...over 2 years ago1 answer2856 viewsover 2 yearsWhich routes are included?
Hi, I am travelling to Japan in May 2024. I want to go to Hokkaido first, then pass through Aomor...over 2 years ago1 answer2788 viewsover 2 yearsQuestion if Family of 4 Purchase JR Pass
Hi - Do you think a family of 4 (adults) should get the 14 day JR Pass? I cannot tell if I shou...over 2 years ago2 answers4759 viewsover 2 yearsJR Pass Usage Start Date
Hello JR Pass Team, I'm interested in acquiring a 7-day JR Pass for use in November 2023. My pla...over 2 years ago1 answer4757 viewsover 2 yearsJR Pass
Hi , We have purchased the 7 days JR Pass on 25 Sep 2023. We have accidently selected the planne...over 2 years ago1 answer2870 viewsover 2 yearsJR pass purchase to activate end of Dec 2023
Hello Daniel-San! We are going to land in Haneda Airport on December, 30th (at 10:25 PM) and int...over 2 years ago1 answer3333 viewsover 2 yearsJR PASS Didn't Come !
I’ve ordered Delivery JRPass on september, 13 and the delivery date that was informed was Septemb...over 2 years ago5 answers3160 viewsover 2 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $336.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19011 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes