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  • Charged TwiceJgutierrezpr

    Hello, I bought two JR passes last year but noticed I was charged twice. I sent an email to JR s...
    over 2 years ago
    1 response
    4926 views
    over 2 years
  • 24 Dayschrisko

    Hello! This is my 2nd time in Japan and wanted to have a longer trip. My wife and I will have 24...
    over 2 years ago
    1 response
    4636 views
    over 2 years
  • Shiroishi Station - Miyagi Prefectureebonysebony

    Howdy, I was looking at doing Fox Village on the way up from Tokyo to Sendai ( so I don't have to...
    over 2 years ago
    1 response
    4711 views
    over 2 years
  • 2 POCKET WIFIART

    Hello! I want to rent 2 pocket wifi, but when I´m making the purchase of 4 jr pass I don´t see an...
    over 2 years ago
    1 response
    4752 views
    over 2 years
  • Nagoya to Takayamadcc1002

    Hi! I intend to travel with my family from Nagoya to visit Shirakawa-go and Tateyama but I am not...
    over 2 years ago
    1 response
    4707 views
    over 2 years
  • CancelAndres Villegas

    How can I cancel the JRPass, I wrote a message but I did receive the answer. Let me know what i...
    over 2 years ago
    1 response
    4540 views
    over 2 years
  • JR PASS = Pasmo or Suico?Brianjnoval

    Can my JR Pass be used just like Pasmo or Suico for train transportation around Tokyo?
    over 2 years ago
    1 response
    4607 views
    over 2 years
  • Japan trip for 2 monthsekky_17

    Hello My name is Ekky and I plan on going travel for 2 months in Japan starting on 31st March. ...
    over 2 years ago
    1 response
    6652 views
    almost 2 years
  • Can you help me make the right choice?Nergenss

    Hello all, I need your advice on the different types of transportation cards that you can get in...
    over 2 years ago
    3 responses
    4807 views
    over 2 years
  • Ticketthaiscorrealeite

    Hello, I bought a ticket for use in March 2020. However, if my trip is canceled because of the co...
    over 2 years ago
    1 response
    4083 views
    over 2 years
  • Narita Kyotobrandesamit

    Hello. I plan to travel Narita airport to Kyoto on May 7th afternoon. I plan the trip back from K...
    over 2 years ago
    1 response
    3906 views
    over 2 years
  • Pocket WiFiGerlad

    I’ve received our JR pPass vouchers and the pocket Wi-fi voucher. It says collect at Narita T2 an...
    over 2 years ago
    1 response
    4633 views
    over 2 years
  • Tokyo - Osaka - Kyoto - Japannnadiahbm

    Hi, Need assistance. Will be travelling to Japan in March. Itinerary: 1) Haneda Airport to Toky...
    over 2 years ago
    1 response
    4282 views
    over 2 years
  • SIM card marciano3rd

    There is a very negative review from a tourist from Germany regarding the SIM card which can be o...
    over 2 years ago
    3 responses
    4617 views
    over 2 years
  • Round trip travel advice from Tokyo to Tochigistanley

    Hi, I am visiting Tokyo in September and need to visit Tochigi on a Friday for work. I will be w...
    over 2 years ago
    1 response
    3756 views
    almost 2 years
  • Tokyo-Osaka-Kyoto-OsakaLaura Setio

    Hallo Daniel, I plan to visit to Japan in April for 7 days and will arrive in Haneda Airport-Tok...
    over 2 years ago
    2 responses
    4422 views
    almost 2 years
  • Advance Reservationnormruth

    Hello, This is our second time using jrpass.com and we love the ease, and service! We are arrivin...
    over 2 years ago
    1 response
    3979 views
    over 2 years
  • pocket wifi pick upCarissa

    if I am arriving to Narita airport, what terminal should I request for pocket wifi pick up? than...
    over 2 years ago
    1 response
    4032 views
    over 2 years
  • Regional Pass East South Hokkaido or JRPass 14 dayTushola

    Hello, i can decide if is better for me to take the Regional pass (6days in 14) or the JRPass 14...
    over 2 years ago
    1 response
    4017 views
    over 2 years
  • Pass for Japan triphelenafang

    Hi, should we consider 21 day JRPass for the following trip? Also what other passes should we con...
    over 2 years ago
    1 response
    4135 views
    almost 2 years

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