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Cancellation and Refund

Johnny Hampton
Johnny Hampton
about 4 years ago
1 response

Hi,
My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and receive a full refund? Please advise.

Thanks,
Johnny

avatar
Daniel-san
18816 posts
about 4 years ago
Expert

Hi Johnny,

You've done the right thing by e-mailing us. Please note that due to the high amount of requests, it may take 2-3 business days to to get a reply in detail.

We can also provide you with an 85% refund for any unused ticket, within 1 year after purchase as per the terms and conditions.

Kind regards,
Daniel


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