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Q: Plan to travel from Narita Airport to Hokkaido with one stop a...
I have a plan to travel from Narita Airport to Hokkaido with one stop at Aomori, 6-7 days of stay...over 3 years ago1 answer2974 viewsover 3 yearsWithdraw JR Pass at Airport without everyone present
Good Day, We will arrive on 29 april and we book to withdraw JRpass directly at Airport but my w...over 3 years ago1 answer2664 viewsover 3 yearsOctober 2023 Price HIkes- Can we purchase JR pass earlier than Oc...
Hi There JR Pass :) I am excited to come to Japan in November 2023. Recently I heard there will ...over 3 years ago1 answer4146 viewsover 3 yearsDelivery delay
My ticket didn’t arrive on time. It’s taking 4 business day considering today. I’m leaving Brazil...over 3 years ago1 answer2921 viewsover 3 yearsReservaions
I will be arriving in Tokyo on June 28th. Before I can make any reservations I will need to activ...over 3 years ago1 answer2853 viewsover 3 yearsDelivery of Rail Pass Voucher
Hello, I just purchased the JR Pass on April 21st. I requested it be sent to my hotel in Narita...over 3 years ago1 answer3021 viewsover 3 yearsSent several emails haven’t gotten a response
Hey I was looking to change my mailing address address I haven’t gotten a response at all within ...over 3 years ago3 answers6623 viewsover 3 yearsReservations prior to get to Japan
Hi, We are arriving in Haneda Airport on May the 4th and have plans to take the Shinkansen Hikari...over 3 years ago1 answer3075 viewsover 3 yearsDid not receive a order confirmation email. Very concerning and m...
Hello, I made a purchase for my JR pass on 04/19/2023 and have not received a order confirmation...over 3 years ago1 answer6773 viewsover 3 years7-day pass
Hello, We're trying to figure the most effective way to use JR Pass during our Japan trip from M...over 3 years ago1 answer3126 viewsover 3 yearsRegarding order #1859790
Good day, I hope this message finds you well. I would like to confirm with you about the delive...over 3 years ago1 answer5391 viewsover 3 yearsPlanning a trip for 90 days, need help regarding purchase of mult...
Hi, I am currently planning a trip to Japan, and would be visiting different places in Hokkaido,...over 3 years ago1 answer6667 viewsover 3 yearsDelivery info
Hi, I want to order 2 jr passes today (Friday 2023/04/21) and I want to start using them from We...over 3 years ago1 answer2993 viewsover 3 years14-Day JR pass vs. Regional Pass
Dear Daniel-san, Our family will arrive Tokyo and plan to explore the Golden route for 14 days. ...over 3 years ago1 answer3148 viewsover 3 yearsConfirmation email not received
We ordered our passes & have never received a confirmation email. Even after numerous emails ...over 3 years ago2 answers2774 viewsover 3 yearsIncorrect Info on Passes
Hi, my JR passes I ordered from this website were delivered today, and some information from the ...over 3 years ago1 answer2957 viewsover 3 yearsjr vouchers
I ordered 4 passed on 4/7/23 and I did not receive it as of 04/18/23. Confirmation 1839522. My c...over 3 years ago3 answers8307 viewsover 3 yearsRefund
Dear Daniel, I sent a request to cancel my JR Pass on the 14th and 17th April, however I have no...over 3 years ago1 answer3219 viewsover 3 yearsSaphir Odoriko
Hi- Is a JR Green Pass itself required for trip from Tokyo to Ito or can one way tickets be purch...over 3 years ago2 answers3974 viewsover 2 yearsDelivery & Enquiry
Hi, we are planning to buy the JR PASS on today(19 April 2023) and our departure date is on 28 Ap...over 3 years ago1 answer2606 viewsover 3 years
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