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Hi, I want to order 2 jr passes today (Friday 2023/04/21) and I want to start using them from We...about 3 years ago1 answer2188 viewsabout 3 years14-Day JR pass vs. Regional Pass
Dear Daniel-san, Our family will arrive Tokyo and plan to explore the Golden route for 14 days. ...about 3 years ago1 answer2334 viewsalmost 3 yearsConfirmation email not received
We ordered our passes & have never received a confirmation email. Even after numerous emails ...about 3 years ago2 answers1949 viewsabout 3 yearsIncorrect Info on Passes
Hi, my JR passes I ordered from this website were delivered today, and some information from the ...about 3 years ago1 answer2160 viewsabout 3 yearsjr vouchers
I ordered 4 passed on 4/7/23 and I did not receive it as of 04/18/23. Confirmation 1839522. My c...about 3 years ago3 answers6329 viewsabout 3 yearsRefund
Dear Daniel, I sent a request to cancel my JR Pass on the 14th and 17th April, however I have no...about 3 years ago1 answer2405 viewsabout 3 yearsSaphir Odoriko
Hi- Is a JR Green Pass itself required for trip from Tokyo to Ito or can one way tickets be purch...about 3 years ago2 answers3160 viewsalmost 2 yearsDelivery & Enquiry
Hi, we are planning to buy the JR PASS on today(19 April 2023) and our departure date is on 28 Ap...about 3 years ago1 answer1862 viewsabout 3 yearsJR Pass or West JR pass
Hello, We will be - arriving to Tokyo and stay for 3 days - go to Osaka and stay at Osaka for 4 d...about 3 years ago1 answer5860 viewsabout 3 yearsDo we need JR Pass?
Our sightseeing trip is just a few weeks away. Kindly advise which pass would fit best our plans...about 3 years ago1 answer5008 viewsabout 3 yearsFamily itinerary check
Hi there, I will be travelling to Japan in the summer with my husband and 7 years old daughter. ...about 3 years ago2 answers5109 viewsabout 3 yearsOptions
Hello Daniel, Order Number #1858141 I have just bought 2 adult 14-day green passes, and we wil...about 3 years ago1 answer1926 viewsabout 3 yearsTime to purchase pass
Hey there, I’ve got flights for the 22nd of April, however I don’t have a JR Pass yet as my tour...about 3 years ago1 answer2073 viewsabout 3 yearsRefund
Hello, I contacted support [email protected] and have not received a response. I am inquiring ...about 3 years ago1 answer1910 viewsabout 3 yearsHow to pickup JR rail pass
Hi, will I be able to pickup my JR rail pass at the Haneda international airport. I read somewher...about 3 years ago1 answer2234 viewsabout 3 yearsRefund
Hi I sent an email requesting for refund and I still have not heard back. I purchased the pass on...about 3 years ago1 answer5463 viewsabout 3 yearsThe most effective way
Hello, Daniel would you please recommend me how should I travel considering I will land in Tokyo ...about 3 years ago1 answer1915 viewsabout 3 yearsLimited express hashidate
Dear Daniel-san, Good day! May I check with you if my understanding is correct for this: the Jap...about 3 years ago1 answer11965 viewsover 1 yearAdvise needed - Tokyo - Yokohama - Nagoya - Kanazawa - Karuizawa ...
Hi Daniel, I plan to travel for 12 days 11 nights and this is my planned itinerary Day 1 : Tokyo...about 3 years ago1 answer5641 viewsabout 3 yearsTokyo Haneda to Osaka Nishi-shinsaibashi
Hello, Just purchased JR pass and wifi from you. Which train do I have to take from Haneda airp...about 3 years ago1 answer2603 viewsabout 3 years
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