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JR pass
Can I use the JR 7-day pass for travel from 1) Narita terminal 1 station to Toyama station? 2) Go...over 3 years ago1 answer2589 viewsover 3 yearsNarai to Matsumoto
Does the JR Pass cover the Chuo Line local from Narai to Matsumoto station? Thank youover 3 years ago1 answer3805 viewsover 3 yearsPurchasing four passes together - will we all have our own pass w...
Hello, We are a family of four and will be arriving together but travelling to different places ...over 3 years ago1 answer3123 viewsover 3 yearsTokyo-Hokkaido Itinerary
Hi, I am planning a 10 day trip to Japan this June. Could you please check the itinerary and se...over 3 years ago1 answer2976 viewsover 3 yearsExchange / activation after office hours
Hello, I am interested in ordering the Rail pass through your site. My flight gets in after your ...over 3 years ago2 answers2947 viewsover 3 yearsPocket wifi
We have a stop to Haneda for two hours going to Sapporo. We are planning to get the pocket wifi i...over 3 years ago4 answers3114 viewsover 3 yearsReservations
Do you need reservations if you have a JR Pass? This is our itinerary: Osaka airport to Osaka Osa...over 3 years ago1 answer3114 viewsover 3 yearsPicking up the Rail Pass and the wifi pocket
Previously when purchasing the JR pass and the wifi pocket, I selected for the pass and the pocke...over 3 years ago2 answers3037 viewsover 3 yearsRequest for Delivery Tracking Details
Hello. I have recently purchased a 7-day JR Pass via you and reached out to you for tracking det...over 3 years ago1 answer2732 viewsover 3 yearsCan I take Fuji-Kaiyu Express with JR Pass?
Dear JR Pass Team, I have the JR pass and plan to go from Tokyo to Hakone. Can I take the direct...over 3 years ago1 answer3270 viewsover 3 yearsOrdinary JR Pass on the green car
Hello, We ordered the ordinary JR pass, but wanted to travel on the green car from Tokyo to Kyot...over 3 years ago1 answer3231 viewsover 3 yearsTrip Hakone (Odawara)- Kyoto with JR pass
Hello! I'm planning a trip to Japan soon and I think the JR pass is the best option. Our itinerar...over 3 years ago3 answers8347 viewsover 2 yearsJR Pass price increase
Hi Daniel San, Understand there will be a price increase for JR pass in Oct. As I will be travel...over 3 years ago2 answers3031 viewsover 3 yearsNationality wrong on Exchange Order?
My wife and I have “UK” under our names on the right side of each of our Exchange Orders that wer...over 3 years ago1 answer2648 viewsover 3 yearsBetter to buy JR pass with this itinerary ?
Hi Daniel , Below is our planned itinerary in Japan . We are thinking to buy 7 days pass for our1...over 3 years ago1 answer2513 viewsover 3 yearsSmartEX app
Hi there, I would like to check if i could use the JR pass to book seats using the SmartEX app? ...over 3 years ago1 answer8739 viewsover 3 yearsReservation no-show
Hello, We already have our itinerary planned out, so we will be reserving seats once we activate...over 3 years ago3 answers3915 viewsover 3 yearsFormal Price Increase Announcement
Hi Daniel, When can we expect the details to be formally made available in relation to the price...over 3 years ago1 answer2642 viewsover 3 yearsincrease price
I will travell to Japan in Oct and I would like to know if it is possible to buy the tickets befo...over 3 years ago1 answer2754 viewsover 3 yearsPrice increase
Hi Daniel, Understand that JR pass will be increasing the price in Oct, I need you advice is it ...over 3 years ago1 answer3600 viewsover 3 years
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