Information
We are travelling to Tokyo from New Delhi on the 10th Night. We will reach Tokyo on the morning o...6 months ago1 answer9312 views6 monthsCan you order digital pass?
Hi, I am arriving to Tokyo Haneda airport on 5/13/26. I wanted to purchase the JRPass premium fo...6 months ago3 answers7255 views6 monthsCourier Status on the delivery of the Japan Rail Passes ordered
We are travelling form India and arriving at Tokyo on 07th May 2026. We have ordered for the Japa...6 months ago3 answers7795 views6 monthsWhich pass is best for me?
Hello, I have the following trip planned. Can you advise which rail pass would be most viable fo...6 months ago1 answer6964 views6 monthsJR Pass Purchase
Hello, We (3 of us) will be coming to Tokyo Japan arriving via Haneda airport Nov 20 and leaving ...6 months ago1 answer7301 views6 monthsMaking reservations for train Journey
Hi, I am Govind Ranade from India. I have purchased JR Pass and have received my Ecchange Order....6 months ago1 answer9694 views6 monthsProblem with buing 14 days pass
HI I want to buy 14 days pass from 30.04 Fo 4 adults and one children. Is it possible? Best Regar...6 months ago1 answer8399 views6 monthsJr Rail Pass Enquiry
Hi Arriving 28 Sept 2026 - leaving on 14/10/2026 (Total 16 days) - travelling the following route...6 months ago1 answer6564 views6 monthsLost in translation?
Hi, Before purchasing my rail pass I read the fine print but this confused me: "Make sure to pi...6 months ago1 answer6528 views6 monthsHow to get passes quickly
We leave on April 27th so won’t get mailed passes in time. Is there another way to get passes? ...6 months ago1 answer8222 views6 monthsCan the JR Pass Voucher be delivered to my hotel in Tokyo
Hello, I arrive in Tokyo on 27th April. If I order my JR Pass online tomorrow, will I be able to...6 months ago1 answer5189 views6 monthsCan I use two 5 Days Kansai Wide Area Pass to cover my 8 days Trip?
Dear JRPass Admin, I scheduled to visit Kansai for 8 days, but I found Kansai Wide Area Pass is ...6 months ago1 answer6950 views6 monthshow to book trains in advance online
have purchased a rail pass and I got an email with order ID, is there a way to book trains in adv...6 months ago1 answer7824 views6 monthsRefund issue
I refunded our ticket last march 19, but until now it was not credited to my acct7 months ago1 answer7524 views7 monthsActivating pass
Hi. I have arranged for my voucher to be sent to my hotel Tokyo as there is not time to have it s...7 months ago1 answer7172 views7 monthsPerdí mi jr pass
Buenas tardes el día de ayer en mi trayecto de kyoto a kanazawa transborde al shinkanzen en tsuru...7 months ago1 answer5751 views7 monthsTravel itinerary
I am traveling from Hakone on July 3rd to Kyoto. Leaving Kyoto on July 5th to Osaka. July 8th t...7 months ago1 answer7409 views7 monthsDouble‑checking 14‑day JR Pass route: Tokyo → Fuji → Takayama → K...
Hi everyone, I am planning a 14‑day trip to Japan and would like to confirm if my planned routes...7 months ago2 answers6761 views6 monthsCan I Book Advance Tickets if I buy JR Pass From this website
Can I Book Advance Tickets if I buy JR Pass From this website7 months ago1 answer5642 views7 monthsJR Pass Voucher
If i do not receive the voucher before my flight, can you send me an electronic voucher instead?7 months ago1 answer7174 views7 months
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Can’t find the answer?
Learn from over 19192 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes

