Order Your JRPass
Obbarayekun17
Obbarayekun17
4 days ago
1 answer

Buenas tardes el día de ayer en mi trayecto de kyoto a kanazawa transborde al shinkanzen en tsuruga a las 15:37 al depositar mis dos tickets es decir para tomar el tren tsurugui28 coloque en los torniquetes mi jr pass con el boleto y por las prisas porque salía a las 15:41 no recogí mi jrpass llegué a kanazawa y no pude salir hasta que me apoyaron un oficial pero no encontré mi jr pass que puedo hacer

avatar
mariko
461 posts
about 2 hours ago
Expert

Buenas tardes,

Lamento oír eso. Le recomiendo que se ponga en contacto con JR West directamente a través de este enlace.

Saludos cordiales,

Mariko

Buenas tardes,

I'm sorry to hear that. I recommend contacting JR West directly via this link for further assistance.

Kind Regards,

Mariko


Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $329.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 19053 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes