My wife has a missing middle surname in her JR pass from the passport. Will she have difficulty retieving the 3 weeks JR pass please?
Passport
Name Surname1 Surname2
Jr Pass
Name Surname2
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Missing surname
Royal
4 days ago
1 answer
Daniel-san
19323 posts
7569 likes
about 18 hours ago
Hi there,
We only need your first and last name to use the JR Pass.
You don't have to give us your middle name or details. It is the JR Staff that makes the final decision when they activate the pass, but I have never heard of anything similar like this being a problem.
Still, if you did order with us - write our support an e-mail with your order# and we can give you a letter explaining the situation for the JR staff activating the order.
Kind regards,
Daniel
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