English
Deutsch
Español
Français
Italiano
Nederlands
Português
日本語
한국어
繁體中文
My wife has a missing middle surname in her JR pass from the passport. Will she have difficulty retieving the 3 weeks JR pass please?
Passport
Name Surname1 Surname2
Jr Pass
Name Surname2
Thank you
返回Using the Japan Rail Pass
Missing surname
Royal
8 个月前
1 回答
Daniel-san
19375 发帖
7665 关注
8 个月前
Hi there,
We only need your first and last name to use the JR Pass.
You don't have to give us your middle name or details. It is the JR Staff that makes the final decision when they activate the pass, but I have never heard of anything similar like this being a problem.
Still, if you did order with us - write our support an e-mail with your order# and we can give you a letter explaining the situation for the JR staff activating the order.
Kind regards,
Daniel
