Individual Tickets
If you purchase an individual ticket with reserved seats and miss the train, will you be able to ...11 months ago1 answer2438 views11 monthsHELP URGENTLY
Hi I have already sent an email to amend my purchase as the title for my name is Mr instead of Mi...11 months ago1 answer2854 views11 monthsJen
Can we still order JR Passes online even though we will be arriving in Japan in just under two we...11 months ago1 answer3070 views11 monthsOur round trip
Hello, I wonder if it is a good thing for us to buy the JR pass for 21 days. We will start: 28th...11 months ago1 answer2118 views11 monthsSolo Travel from Portugal
Hello JR Passe team, I would like to get your help/information if possible. I'm going to travel ...11 months ago1 answer2783 views11 monthsQuel pass pour 15 jours !
Bonjour, Nous sommes un couple qui partons au japon du 25 oct au 8 noV. Notre itinéraire : To...11 months ago1 answer2098 views11 monthsGetting jr pass whilst in Japan
Is there a way to get the jr pass in person or at a station whilst being in Japan. I’m a week int...11 months ago1 answer2575 views11 monthsOversized Luggage
Hi, I have 2 upcoming trips: Riding Green Class on Kagayaki 507 on 28 Sep from Tokyo 920am to ...11 months ago1 answer3505 views11 monthsOrder 2455878
Please confirm uou have registered this order. I didn't receive a confirmation email yesterday wh...12 months ago1 answer2349 views11 monthsOrdered my JrPass from this website
I ordered my jr pass from this website my trip is in 2 weeks and I just realized jrpass.com isn’t...12 months ago1 answer3219 views11 monthsTrain booking via Internet
Hello, Can you please inform me if train booking through internet (eg westjr.co.jp) is cheaper ...12 months ago1 answer3778 views11 monthsJRPass is it worth it?
A family of four consisting of 2 x adults 2x children ( 5 and 7 yo) will visit japan again in dec...12 months ago4 answers5444 views12 monthsBest & cheapest mode of transportation for our trips
Hi, We plan to stay in Japan for 9 days. Could you please help us identify the best/cheapest mod...about 1 year ago1 answer4627 views12 monthsNozomi schedule
Hello, Typhon Ampil will be approaching Tokyo on Friday 8/16/24 I would like to know if the Shink...about 1 year ago1 answer4270 viewsabout 1 yearJR Kanto Bus Tour
Hello! May I have the e-mail contact for JR Bus Kanto Tour? I only found the phone number. Thank ...about 1 year ago1 answer4452 viewsabout 1 yearBEST JAPAN RAIL PASS TO BUY
Hi, I plan to travel to Japan soon & would like to know which JR Rail pass I should buy ?? ...about 1 year ago1 answer3964 viewsabout 1 yeardays to delivery
What is the expected time of delivery of JR pass to Mumbai, India these days. My travel date is A...about 1 year ago1 answer4319 viewsabout 1 year30 days in Japan
Dear sirs, I´d like your help in order to purchase the best train ticket for a couple who will tr...about 1 year ago2 answers4556 views9 monthsKYOTO TO HAKONE
Dears Can I go by Shinkansen from Kyoto to Hakone ? also our kid is 5 years old does he need pa...about 1 year ago1 answer4524 viewsabout 1 yearAugmenter les jours du jr pass
Bonjour, j’ai pris un jr pass de 7jour sur votre site. Peu de temp après cela j’ai eu l’occasion...about 1 year ago1 answer5080 viewsabout 1 year
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