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Hi, My order number is #1952420. Please advise tracking details. Also, Please add my name and...over 2 years ago0 answers4234 viewsUnsure whether a JR Pass will benefit me
Hi, we are due to travel mid August. We are travelling down to Nagoya for a few days and then res...over 2 years ago1 answer4270 viewsover 2 yearsCorrection of address for JRPASS ticket delivery
Hello Daniel, there is an error in the address provided for the delivery JRPASS. I have sent an ...over 2 years ago1 answer4108 viewsover 2 yearsvisiting Japan first time with family
Hi, Would like to inquiring JR pass or JR mobile apps during our stays in Tokyo and Kyoto. will b...over 2 years ago1 answer4372 viewsover 2 yearsAutumn Season - JR Pass
Hello, We're landing in Fukuoka, staying for 1 night > Heading next to Osaka, staying for 2 n...over 2 years ago1 answer4077 viewsover 2 yearsWhich JR pass to buy and when to buy?
We are a family of 3 with 2 adults and a 13year old children and travelling to Japan on 24 Nov 23...over 2 years ago1 answer4221 viewsover 2 yearsFamily Trip Jan/Feb 2024
Hi Daniel San, We are a family of 5 with 16yr, 11yr and 8yr children. We love art, nature, mang...over 2 years ago4 answers4923 viewsover 2 yearsOrdering JRPASS to hotel!
Hi Deare JRPASS, I am wondering if it possible to order the JRPASS to my country or my Booked ho...over 2 years ago1 answer3660 viewsover 2 yearsSucia Card
I'm planning on travelling to Japan next year, starting from Tokyo to Kyoto then Osaka. I'm also ...over 2 years ago2 answers6898 viewsover 2 yearsJr pass order
Hey There, I ordered my Pass on Monday (a Bank holiday, I know) and I would like to know the stat...over 2 years ago1 answer3677 viewsover 2 yearsMEET & GREET
Hello, , my husband and I arrive at Tokyo Haneda at 22:35 in the evening on July 4th . We booked ...over 2 years ago1 answer3791 viewsover 2 yearsHaneda airport hotel to stay in on arrival
Hello, We are flying into Haneda airport and wanted to stay in a hotel that is in the airport or ...over 2 years ago1 answer4910 viewsover 2 yearsTrain Line
Hi, I will be planning my trip to Japan soon. Will be landing at Narita Airport early morning. Pl...almost 3 years ago1 answer4082 viewsalmost 3 yearsForgotten exchange order
I have 2 exchange orders that were left in my home country. I am arriving in Tokyo tomorrow and w...almost 3 years ago5 answers3932 viewsalmost 3 yearsAIRPORT LIMO service
HI I Arrive at Narita airport at 8 am and have a Flight to Okinawa from Haneda Airport at 1:40 P...almost 3 years ago2 answers4257 viewsalmost 3 yearsJR pass Next day delivery
Hello, I am flying out to Japan from Hawaii on Friday (5/19/23). I am about to order my JR pass ...almost 3 years ago1 answer3854 viewsalmost 3 yearsJRPass Delivery (Order #1902486)
My name is Francisco and I’m traveling to Japan with my girlfriend on the 18th of May (next Thurs...almost 3 years ago1 answer3759 viewsalmost 3 yearsIssue with my order
I ordered my pass two days ago and made a mistake on the shipping address (I just entered the wro...almost 3 years ago3 answers3868 viewsalmost 3 yearsCustomer Support Order #1896249
I have reached out to support a few days ago regarding an extension to my pocket wifi order, and ...almost 3 years ago1 answer3877 viewsalmost 3 yearsPayment & Intinerary
Hello, I Have 2 questions about the JR Pass and the payment method. 1 - About the payment metho...almost 3 years ago1 answer5338 viewsalmost 3 years
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