Purchasing four passes together - will we all have our own pass w...
Hello, We are a family of four and will be arriving together but travelling to different places ...about 3 years ago1 answer2379 viewsabout 3 yearsUsing Tohoku pass
To use the pass in local train which is non-reserve ,will I have to get ticket from station offic...about 3 years ago0 answers5340 viewsTokyo-Hokkaido Itinerary
Hi, I am planning a 10 day trip to Japan this June. Could you please check the itinerary and se...about 3 years ago1 answer2241 viewsabout 3 yearsExchange / activation after office hours
Hello, I am interested in ordering the Rail pass through your site. My flight gets in after your ...about 3 years ago2 answers2222 viewsabout 3 yearsPocket wifi
We have a stop to Haneda for two hours going to Sapporo. We are planning to get the pocket wifi i...about 3 years ago4 answers2302 viewsabout 3 yearsReservations
Do you need reservations if you have a JR Pass? This is our itinerary: Osaka airport to Osaka Osa...about 3 years ago1 answer2424 viewsabout 3 yearsKyoto and Tokyo
Hi, I am going to Japan on 02/11/2023 - 12/11/2023. We are planning to just stay in Tokyo for mos...about 3 years ago1 answer4884 viewsabout 3 yearsPicking up the Rail Pass and the wifi pocket
Previously when purchasing the JR pass and the wifi pocket, I selected for the pass and the pocke...about 3 years ago2 answers2307 viewsabout 3 yearsShould I purchase JR pass?
Hi Daniel, I'm planning to travel from Tokyo > Ginzan onset > Zao mountain > Takayama &...about 3 years ago2 answers3881 viewsabout 3 yearsRequest for Delivery Tracking Details
Hello. I have recently purchased a 7-day JR Pass via you and reached out to you for tracking det...about 3 years ago1 answer1911 viewsabout 3 yearsCan I take Fuji-Kaiyu Express with JR Pass?
Dear JR Pass Team, I have the JR pass and plan to go from Tokyo to Hakone. Can I take the direct...about 3 years ago1 answer2406 viewsabout 3 yearsOrdinary JR Pass on the green car
Hello, We ordered the ordinary JR pass, but wanted to travel on the green car from Tokyo to Kyot...about 3 years ago1 answer2560 viewsabout 3 yearsInformation on JR pass for my Trip as well as JR Price increase
HI I'm trying to find out info on if we can buy the pass before the October increase and if it w...about 3 years ago1 answer5926 viewsalmost 3 yearsTrip Hakone (Odawara)- Kyoto with JR pass
Hello! I'm planning a trip to Japan soon and I think the JR pass is the best option. Our itinerar...about 3 years ago3 answers7361 viewsabout 2 yearsAmount of allowed tickets
Hello Daniel-san. Currently, I am planning a travel route for my holiday in Japan (October-early ...about 3 years ago1 answer5413 viewsabout 3 yearsJR Pass price increase
Hi Daniel San, Understand there will be a price increase for JR pass in Oct. As I will be travel...about 3 years ago2 answers2367 viewsabout 3 yearsKyoto to Kumamoto
My son and I are planning to visit Kumamoto from Kyoto, but we are unsure how long that travel ta...about 3 years ago1 answer4921 viewsabout 3 yearsUsage of Tohoku pass
After activation of Tohoku 5 day pass. Can I use the pass for 5 consecutive days or 5 flexible da...about 3 years ago2 answers5611 viewsabout 3 yearsNationality wrong on Exchange Order?
My wife and I have “UK” under our names on the right side of each of our Exchange Orders that wer...about 3 years ago1 answer2005 viewsabout 3 yearsBetter to buy JR pass with this itinerary ?
Hi Daniel , Below is our planned itinerary in Japan . We are thinking to buy 7 days pass for our1...about 3 years ago1 answer1930 viewsabout 3 years
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