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  • We changed our trip date due to Coronavirusclaudiaydiego

    Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...
    about 1 year ago
    1 response
    3307 views
    about 1 year
  • Extended our stayBratacus_maxamus

    Hi Daniel, I have a trip coming up that was supposed to be a week in South Korea and then two w...
    about 1 year ago
    2 responses
    2220 views
    about 1 year
  • Cancellation and RefundJohnny Hampton

    Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...
    about 1 year ago
    1 response
    3226 views
    about 1 year
  • How do I request a refund?amorcos

    Our vacation plans have changed due to the situation in Asia. How do I go about requesting for a...
    about 1 year ago
    1 response
    2416 views
    about 1 year
  • Cancelling due to Corona VirusKirstenWithagen

    Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...
    about 1 year ago
    1 response
    3601 views
    about 1 year
  • Cancellation InquiryDanielaS

    Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...
    about 1 year ago
    1 response
    2431 views
    about 1 year
  • Help! Osaka to Fuji to Atami to Tokyo starabarnett

    Coming to Japan in two days and I can't work out the trains! Routes we are doing: Day return tr...
    about 1 year ago
    3 responses
    2568 views
    about 1 year
  • Mt Fuji - Takayama - Kanazawajrstobie

    Hello, We are coming to Japan for three weeks in July. I've determined the two week pass will be ...
    about 1 year ago
    1 response
    2728 views
    about 1 year
  • JRpass ReprogrammingEugenia

    Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...
    about 1 year ago
    1 response
    2365 views
    about 1 year
  • 10 days trip: Tokyo (Narita airport) - Kyoto - Osakatulolk

    Hi experts, Please give me some advises on this tip that I am having in Japan: 10 days trip: 4 ...
    about 1 year ago
    3 responses
    2541 views
    about 1 year
  • Kansai to Uehommachi[email protected]

    Can I use a JR pass to travel from Kansai Airport station to Osaka-Uehommachi Station?
    about 1 year ago
    2 responses
    2733 views
    about 1 year
  • I'm planning to travel from tokyo haneda airport to osaka to kyot...ziyan

    I'm planning to travel from tokyo haneda airport to osaka to kyoto then back to tokyo, please adv...
    about 1 year ago
    1 response
    2147 views
    about 1 year
  • MrKhai

    Hello, i would to cancel my JR pass due to coronavirus. Can you help me? Thanks
    about 1 year ago
    1 response
    2566 views
    about 1 year
  • Online delivery of JRPass + Extention of JRPassATsiklauri

    Hi there, could you please clarify the following? Whether JRPass can be delivered to me electroni...
    about 1 year ago
    1 response
    2225 views
    about 1 year
  • Mrs hanum[email protected]

    I want to cancel my jr pass due to corona virus outbreak. Can i do that? If yes, could you let me...
    about 1 year ago
    1 response
    2613 views
    about 1 year
  • Osaka-Kyoto-Tokyo-Fujimi-Tokyo-Osaka Regional Pass?lhl4pg3

    Hi, These are the cities that I plan to travel within 7 days: Osaka-Kyoto-Tokyo-Fujimi-Tokyo-Osak...
    about 1 year ago
    2 responses
    2344 views
    about 1 year
  • Tokyo-Takayama-Kyoto-OsakaNbeye

    Hi, we are traveling end of March for 15 days. First 5 in Tokyo, then 2 in Takayama, 5 in Kyoto a...
    about 1 year ago
    2 responses
    2222 views
    about 1 year
  • Buy Railpass online, Spring 2020Knoxportion

    Hello, I have heard that starting in spring 2020 there will be a way to buy a JR railpass direct...
    about 1 year ago
    1 response
    2135 views
    about 1 year
  • Delivery Questionjanetphan

    Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...
    about 1 year ago
    2 responses
    2225 views
    about 1 year
  • Kansai Wide Area Pass for more than 5 days.nmorales

    If staying in the Kansai area for more than 5 days, can you purchase the Kansai Wide Area Pass wi...
    about 1 year ago
    4 responses
    2431 views
    about 1 year

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