Extend tickets
Because of the covid-19 and the closure of many attractions in Japan we will not be able to trave...over 1 year ago1 response5518 viewsover 1 yearExtend my Exchange boucher Period
Hi all, Argentinean Government is taking some restrictions about get in/out from Argentine in ord...over 1 year ago1 response4537 viewsover 1 yearIs a pass cheaper than individual tickets?
We will be taking a day trip from Tokyo to Hakone We need a train from Tokyo to Kyoto and back (d...over 1 year ago1 response4443 viewsover 1 yearJR Pass between cities, and within cities
Hello! I have purchased a Japan Rail Pass (Green) for an upcoming trip to Japan. I will be trav...over 1 year ago3 responses4087 viewsover 1 yearItinerary check - Osaka-Kyoto-Tokyo
Hi there, I'm planning to travel to Japan end of April for 14 days, we're arriving at Kansai and...over 1 year ago1 response6136 viewsover 1 yearCancellation of Japan Rail Pass Exchange Order due to Covid-19
Where should I go / which email should I use to cancel my JRP Exchange Order (bough on February 1...over 1 year ago1 response4932 viewsover 1 yearBest JR Pass for Kyoto, Nara and Osaka
I am going to Japan and I need to know which would be the best rail pass that will cover my trave...over 1 year ago1 response4026 viewsover 1 yearJapan trip April
Hi, I'm going to Japan this april and want to visit Tokyo, Kyoto, Osaka and Naoshima. Will arriv...over 1 year ago1 response8396 viewsover 1 yearShould I purchase the JR Pass for this itinerary?
I am so happy I found this forum, I've been breaking my head over which railways accept the pass ...over 1 year ago1 response6020 viewsover 1 yearMatsuyama to Hiroshima Hydrofoil
Hello, We are traveling next month to Japan and part of our trip includes the Hydrofoil from Mat...over 1 year ago1 response6001 viewsover 1 yearJTB USA will only refund 50% of "Ghibli Package" + JR Pass
Hi Daniel-san... We bought three "Ghibli Packages" from JTB USA (authorized JR Pass distributor)...over 1 year ago6 responses4330 viewsover 1 yearCan I extend WiFi bundle?
Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...over 1 year ago1 response4166 viewsover 1 yearHelp! :)
Hi! Wondering if someone can help/give us some advice. Were due to visit Japan late June/early Ju...over 1 year ago2 responses6692 viewsover 1 yearNot sure whether to get JR Pass or not
Hi there! Please help me to decide whether or not I should get the JR Pass. I will be heading to ...over 1 year ago2 responses4448 viewsover 1 yearWe changed our trip date due to Coronavirus
Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...over 1 year ago1 response5285 viewsover 1 yearExtended our stay
Hi Daniel, I have a trip coming up that was supposed to be a week in South Korea and then two w...over 1 year ago2 responses3984 viewsover 1 yearCancellation and Refund
Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...over 1 year ago1 response5274 viewsover 1 yearHow do I request a refund?
Our vacation plans have changed due to the situation in Asia. How do I go about requesting for a...over 1 year ago1 response4309 viewsover 1 yearCancelling due to Corona Virus
Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...over 1 year ago1 response5494 viewsover 1 yearCancellation Inquiry
Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...over 1 year ago1 response4419 viewsover 1 year
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