Order Your JRPass
  • Extend my Exchange boucher Period[email protected]

    Hi all, Argentinean Government is taking some restrictions about get in/out from Argentine in ord...
    over 2 years ago
    1 response
    5247 views
    over 2 years
  • Is a pass cheaper than individual tickets?janysc

    We will be taking a day trip from Tokyo to Hakone We need a train from Tokyo to Kyoto and back (d...
    over 2 years ago
    1 response
    5049 views
    over 2 years
  • JR Pass between cities, and within citiesKariLK

    Hello! I have purchased a Japan Rail Pass (Green) for an upcoming trip to Japan. I will be trav...
    over 2 years ago
    3 responses
    4683 views
    over 2 years
  • Itinerary check - Osaka-Kyoto-TokyoJohnette Peters

    Hi there, I'm planning to travel to Japan end of April for 14 days, we're arriving at Kansai and...
    over 2 years ago
    1 response
    6705 views
    over 2 years
  • Cancellation of Japan Rail Pass Exchange Order due to Covid-19ldbotto

    Where should I go / which email should I use to cancel my JRP Exchange Order (bough on February 1...
    over 2 years ago
    1 response
    5626 views
    over 2 years
  • Best JR Pass for Kyoto, Nara and Osakaamajauregui

    I am going to Japan and I need to know which would be the best rail pass that will cover my trave...
    over 2 years ago
    1 response
    4662 views
    over 2 years
  • Japan trip AprilJakeTravels

    Hi, I'm going to Japan this april and want to visit Tokyo, Kyoto, Osaka and Naoshima. Will arriv...
    over 2 years ago
    1 response
    8978 views
    over 2 years
  • Should I purchase the JR Pass for this itinerary?Marti.G

    I am so happy I found this forum, I've been breaking my head over which railways accept the pass ...
    over 2 years ago
    1 response
    6610 views
    over 2 years
  • Matsuyama to Hiroshima HydrofoilDPatters7

    Hello, We are traveling next month to Japan and part of our trip includes the Hydrofoil from Mat...
    over 2 years ago
    1 response
    6534 views
    over 2 years
  • JTB USA will only refund 50% of "Ghibli Package" + JR Passjmhilde

    Hi Daniel-san... We bought three "Ghibli Packages" from JTB USA (authorized JR Pass distributor)...
    over 2 years ago
    6 responses
    5016 views
    over 2 years
  • Can I extend WiFi bundle?Bratacus_maxamus

    Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...
    over 2 years ago
    1 response
    4884 views
    over 2 years
  • Help! :) Elisha12

    Hi! Wondering if someone can help/give us some advice. Were due to visit Japan late June/early Ju...
    over 2 years ago
    2 responses
    7277 views
    over 2 years
  • Not sure whether to get JR Pass or notkerinnie

    Hi there! Please help me to decide whether or not I should get the JR Pass. I will be heading to ...
    over 2 years ago
    2 responses
    5082 views
    over 2 years
  • We changed our trip date due to Coronavirusclaudiaydiego

    Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...
    over 2 years ago
    1 response
    5899 views
    over 2 years
  • Extended our stayBratacus_maxamus

    Hi Daniel, I have a trip coming up that was supposed to be a week in South Korea and then two w...
    over 2 years ago
    2 responses
    4580 views
    over 2 years
  • Cancellation and RefundJohnny Hampton

    Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...
    over 2 years ago
    1 response
    5888 views
    over 2 years
  • How do I request a refund?amorcos

    Our vacation plans have changed due to the situation in Asia. How do I go about requesting for a...
    over 2 years ago
    1 response
    4907 views
    over 2 years
  • Cancelling due to Corona VirusKirstenWithagen

    Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...
    over 2 years ago
    1 response
    6057 views
    over 2 years
  • Cancellation InquiryDanielaS

    Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...
    over 2 years ago
    1 response
    5035 views
    over 2 years
  • Help! Osaka to Fuji to Atami to Tokyo starabarnett

    Coming to Japan in two days and I can't work out the trains! Routes we are doing: Day return tr...
    over 2 years ago
    3 responses
    6459 views
    over 2 years

Instant Quote

Starting from €211.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 14918 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.

Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets
or see our range of Regional Passes