Order Your JRPass
  • Extended our stayBratacus_maxamus

    Hi Daniel, I have a trip coming up that was supposed to be a week in South Korea and then two w...
    12 months ago
    2 responses
    2020 views
    12 months
  • Cancellation and RefundJohnny Hampton

    Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...
    12 months ago
    1 response
    2953 views
    12 months
  • How do I request a refund?amorcos

    Our vacation plans have changed due to the situation in Asia. How do I go about requesting for a...
    12 months ago
    1 response
    2204 views
    12 months
  • Cancelling due to Corona VirusKirstenWithagen

    Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...
    12 months ago
    1 response
    3373 views
    12 months
  • Cancellation InquiryDanielaS

    Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...
    12 months ago
    1 response
    2222 views
    12 months
  • Help! Osaka to Fuji to Atami to Tokyo starabarnett

    Coming to Japan in two days and I can't work out the trains! Routes we are doing: Day return tr...
    12 months ago
    3 responses
    2358 views
    12 months
  • Mt Fuji - Takayama - Kanazawajrstobie

    Hello, We are coming to Japan for three weeks in July. I've determined the two week pass will be ...
    12 months ago
    1 response
    2522 views
    12 months
  • JRpass ReprogrammingEugenia

    Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...
    12 months ago
    1 response
    2153 views
    12 months
  • 10 days trip: Tokyo (Narita airport) - Kyoto - Osakatulolk

    Hi experts, Please give me some advises on this tip that I am having in Japan: 10 days trip: 4 ...
    12 months ago
    3 responses
    2331 views
    12 months
  • Kansai to Uehommachi[email protected]

    Can I use a JR pass to travel from Kansai Airport station to Osaka-Uehommachi Station?
    12 months ago
    2 responses
    2536 views
    12 months
  • I'm planning to travel from tokyo haneda airport to osaka to kyot...ziyan

    I'm planning to travel from tokyo haneda airport to osaka to kyoto then back to tokyo, please adv...
    12 months ago
    1 response
    1943 views
    12 months
  • MrKhai

    Hello, i would to cancel my JR pass due to coronavirus. Can you help me? Thanks
    12 months ago
    1 response
    2360 views
    12 months
  • Online delivery of JRPass + Extention of JRPassATsiklauri

    Hi there, could you please clarify the following? Whether JRPass can be delivered to me electroni...
    12 months ago
    1 response
    2027 views
    12 months
  • Mrs hanum[email protected]

    I want to cancel my jr pass due to corona virus outbreak. Can i do that? If yes, could you let me...
    12 months ago
    1 response
    2411 views
    12 months
  • Osaka-Kyoto-Tokyo-Fujimi-Tokyo-Osaka Regional Pass?lhl4pg3

    Hi, These are the cities that I plan to travel within 7 days: Osaka-Kyoto-Tokyo-Fujimi-Tokyo-Osak...
    12 months ago
    2 responses
    2138 views
    12 months
  • Tokyo-Takayama-Kyoto-OsakaNbeye

    Hi, we are traveling end of March for 15 days. First 5 in Tokyo, then 2 in Takayama, 5 in Kyoto a...
    almost 1 year ago
    2 responses
    2014 views
    12 months
  • Buy Railpass online, Spring 2020Knoxportion

    Hello, I have heard that starting in spring 2020 there will be a way to buy a JR railpass direct...
    almost 1 year ago
    1 response
    1930 views
    almost 1 year
  • Delivery Questionjanetphan

    Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...
    almost 1 year ago
    2 responses
    2006 views
    almost 1 year
  • Kansai Wide Area Pass for more than 5 days.nmorales

    If staying in the Kansai area for more than 5 days, can you purchase the Kansai Wide Area Pass wi...
    about 1 year ago
    4 responses
    2231 views
    about 1 year
  • Charged TwiceJgutierrezpr

    Hello, I bought two JR passes last year but noticed I was charged twice. I sent an email to JR s...
    about 1 year ago
    1 response
    2146 views
    about 1 year

Instant Quote

Starting from $383.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 14884 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.

Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets
or see our range of Regional Passes