Exchange, activate, and reserve Kansai wide area pass at Narita a...
Greetings! I have purchased the Kansai wide area pass here and my first landing airport is Narita...about 3 years ago1 answer2609 viewsabout 3 yearsproblem collecting jr exchange order
Dear Jr team, I have a problem and I cannot collect my jr exchange order here in the U.K. as my ...about 3 years ago1 answer2268 viewsabout 3 yearsTravelling in January
I would like to ask about the JR pass prices for my following trip I've taken this from the FAQ ...about 3 years ago1 answer2544 viewsabout 3 yearsupgrading your JR rail pass
If I have already purchased my JR rail pass but won't be using it until June 19th, can I upgrade ...about 3 years ago1 answer2721 viewsabout 3 yearsChanging passport
If my passport details change (renew passport) after buying the pass would I still be able to use...about 3 years ago1 answer2724 viewsabout 3 yearsPrices and days
My Boyfriend and I are going to Japan at the end of October. If we buy the Jr Pass a month before...about 3 years ago1 answer2714 viewsabout 3 yearsJR Pass can’t be used
I accidentally folded my jr pass,and the worlds and qr code remain still. When I use 10 times,onl...about 3 years ago1 answer2858 viewsabout 3 yearsOrder tracking
Hi I recently purchased a pass, and I will be soon leaving the United States, to travel to anoth...about 3 years ago1 answer2409 viewsabout 3 years14 day pass - whole days?
For a 14 day pass if I start using the JR pass on day one at 11AM can I use it at 4PM on day 14?about 3 years ago2 answers2235 viewsabout 3 yearsJR Pass Coverage
Hi, I am travelling to Japan late Oct-Nov and will be travelling to these places after arriving i...about 3 years ago1 answer2291 viewsabout 3 yearsJR Pass Price Increase
Hello, I am going to travel to Japan from 23 Sep to 11 Oct 2023. I am going to buy a 7 day JR pas...about 3 years ago1 answer3639 viewsabout 3 yearsseven days = 168hrs ?
... so if, eg, I pick it up on 28th June at 8am is the ticket valid until 5th at 8am?about 3 years ago1 answer3371 viewsabout 3 yearsEntitled to JR Pass on Business trip
Hello, I feel like I am a bit in an odd position. I will enter Japan next month on a business tri...about 3 years ago4 answers3206 viewsabout 3 yearsSeat reservation
We purchased the basic passes instead of the Grass pass. Do we need to reserve our seats prior to...about 3 years ago1 answer2474 viewsabout 3 yearsJR pass
How many hours from Tokyo to fukuokaabout 3 years ago1 answer2125 viewsabout 3 yearsTravelling with a Team of 12
Hi We are travelling with a Team of 12 swimmers from New Zealand to compete in the Aquatics Worl...about 3 years ago1 answer2555 viewsabout 3 yearsOrder for JR Pass
Hi, I have ordered a JR pass on Sunday 2am AEST and I have accidently put in the wrong email for...about 3 years ago2 answers2863 viewsabout 3 yearsosaka to hokkaido
konnichiwa, I would like to ask which JR pass should I purhcase for my trip. I am planning to tr...about 3 years ago1 answer3528 viewsabout 3 yearsJR pass October - November. Still possible to get old price?
Hello! With the price increase coming in October, will it be possible to get the old price? Also,...about 3 years ago3 answers3050 viewsalmost 3 yearsJR Pass Tracking Order
Hello, I hope you are doing well. I am writing this email to ask you about the JR Pass order. I ...about 3 years ago1 answer2722 viewsabout 3 years
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