Order Your JRPass
about 1 year ago
2 responses


I have ordered a JR pass on Sunday 2am AEST and I have accidently put in the wrong email for updates about my order. Where can I change this? I have contacted the support team and did not receive a response yesterday.

18857 posts
about 1 year ago

Hi there,

You have done the right thing already (that is to contact our support team), due to high volume and a bank holiday this week it may take a little longer to get a response from our team, but we will get back to you.

Kind regards,

2 posts
about 1 year ago

Hi Daniel,

Thank you for your reply. We are travelling on the 9th of Japan, can you please put it as urgent order to Australia.

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