Hi, our flight arrives pretty late into Narita. Is it real that we won't be able to exchange our vouchers for passes after 9:45pm? We were really hoping to be able to use them for the train ride into Tokyo. Any advice would be great, thanks!
Yes, the JR East ticketing office closes at 21:45 at the last train into Tokyo departs at 23:00.
You can activate the JR Pass the following morning at any major station.
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