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diana0710
diana0710
about 4 years ago
2 responses

Hello,
I purchased 7 day JRPass so I can use it on my Japan trip with suppose to take place between 27.03.2020-04.04.2020. Because the Coronavirus outbreak my sport events are postponed until the next match/April. Can I extend my JRPass until the next Year so I can redeem it nextyearspring time? It's just save me a time and hassle to apply for refund for this one and apply for the other one next year?

avatar
Daniel-san
18835 posts
about 4 years ago
Expert

Hi there,

The JR Pass can only be activated within 3 months after purchase. We would need to issue a new ticket for you for travel next year.

If you got your JR Pass through this website (jrpass.com), then please contact our support team for further details.

Kind regards,
Daniel

diana0710
diana0710
2 posts
almost 4 years ago

Yes I do have my JR Pass purchased through the JRPass.com.


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