Me and my brother bought the JRPass but recently, my brother cannot come to Japan (due to major reasons)...is it possible to get a refund?
Thank you!
Alejandro Rios
Back to Using the Japan Rail Pass
Can’t come!
AlejoLapin
over 7 years ago
1 answer
Daniel-san
19155 posts
7304 likes
over 7 years ago
Hi there,
I'm sorry to hear about that.
For refunds, please contact us via [email protected] and we'll set up the refund process for you.
Kind regards,
Daniel
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