Me and my brother bought the JRPass but recently, my brother cannot come to Japan (due to major reasons)...is it possible to get a refund?
Thank you!
Alejandro Rios
Back to Using the Japan Rail Pass
Can’t come!
AlejoLapin
over 7 years ago
1 answer
Daniel-san
19155 posts
7304 likes
over 7 years ago
Hi there,
I'm sorry to hear about that.
For refunds, please contact us via [email protected] and we'll set up the refund process for you.
Kind regards,
Daniel
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $556.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18620 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes