Order Your JRPass
  • JR East passsonglim18

    I read holders of such pass get to ride the 13 Joyful Trains for free. Some of them serve meals a...
    over 1 year ago
    1 answer
    2598 views
    over 1 year
  • Haven't received order or any updatesVKat

    Hello, I placed an order last Sunday and have not received a confirmation email or a tracking ema...
    over 1 year ago
    1 answer
    2612 views
    over 1 year
  • Takayamalibork

    Is Takayama covered by Osaka-Tokyo-Hokuriku arch pass?
    over 1 year ago
    1 answer
    2498 views
    over 1 year
  • Refund Kotamas

    I purchased a 7 days normal regional tourist pass valid starts today. I have a changed in my trav...
    over 1 year ago
    1 answer
    2944 views
    over 1 year
  • Hokuriku Arch Pass & the Azusa 50 Limited Express?Ziyal9

    Can I confirm whether the HA Pass can be used on the direct Azusa 50 Limited Express from Matsumo...
    almost 2 years ago
    2 answers
    2555 views
    almost 2 years
  • Tokyo Metro PassLiman

    Does the Tokyo Metro Pass cover the JR Yamanote Line? Their Route Map includes Yamanote Line, but...
    almost 2 years ago
    1 answer
    4606 views
    almost 2 years
  • Using Tohoku passVITIT

    To use the pass in local train which is non-reserve ,will I have to get ticket from station offic...
    almost 2 years ago
    0 answers
    2473 views
  • Amount of allowed ticketsDomenic

    Hello Daniel-san. Currently, I am planning a travel route for my holiday in Japan (October-early ...
    almost 2 years ago
    1 answer
    2601 views
    almost 2 years
  • Usage of Tohoku passVITIT

    After activation of Tohoku 5 day pass. Can I use the pass for 5 consecutive days or 5 flexible da...
    almost 2 years ago
    2 answers
    2599 views
    almost 2 years
  • Kansai 1 day pass himeji hikone tsuruga begdgd

    Hello! Can I visit kansai 1 day pass himeji hikone tsuruga? Or is 2 day kansai pass better idea?
    almost 2 years ago
    1 answer
    2480 views
    almost 2 years
  • Confirmation emailacediaz102294

    I just bought four (4) JR passes an a pocket wifi under order 1868101 but I have not received an ...
    almost 2 years ago
    1 answer
    2679 views
    almost 2 years
  • JR-WEST All Area Pass, exchange, and reserved seatAzin

    Hello. I plan to visit nagano before moving to kyoto and kansai area. My plan is take shinkansen ...
    almost 2 years ago
    1 answer
    3178 views
    almost 2 years
  • 14 days at Kyushuvht07

    Hi, We are staying at Fukuoka 14 days and would like to travel to the following places what pass...
    almost 2 years ago
    4 answers
    2614 views
    almost 2 years
  • Did not receive a order confirmation email. Very concerning and m...ddcripple

    Hello, I made a purchase for my JR pass on 04/19/2023 and have not received a order confirmation...
    almost 2 years ago
    1 answer
    2557 views
    almost 2 years
  • jr vouchersdtatsuno

    I ordered 4 passed on 4/7/23 and I did not receive it as of 04/18/23. Confirmation 1839522. My c...
    almost 2 years ago
    3 answers
    3055 views
    almost 2 years
  • JR Pass or West JR passSMakris

    Hello, We will be - arriving to Tokyo and stay for 3 days - go to Osaka and stay at Osaka for 4 d...
    almost 2 years ago
    1 answer
    2681 views
    almost 2 years
  • Damaged JR passeseastwe01

    Unfortunately our JR passes have been through the washing machine. we are in japan. i have dried ...
    almost 2 years ago
    1 answer
    5559 views
    about 1 year
  • Order Raven

    Hello, I contacted support [email protected] and have not received a response. I am inquiring ...
    almost 2 years ago
    1 answer
    2789 views
    almost 2 years
  • Delivery to Kyoto HotelTontonuy5

    Today is April10 and I was hoping to use the pass on April 14, a few days from now. If I order a ...
    almost 2 years ago
    3 answers
    2559 views
    almost 2 years
  • Tohoku PassYennee88

    I am planning the following route in Golden Week - from Tokyo Haneda - Hakone - Aomori - Iwate - ...
    almost 2 years ago
    1 answer
    2932 views
    almost 2 years

Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms

Instant Quote

Starting from $345.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18240 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.

JRPass.com Presents a new service for tourists traveling to Japan:

Find a perfect place to stay in Japan.

Over 2815 hotels and 1840 ryokans covering all regions of the Cherry blossom country

Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes