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How do I request a refund?

amorcos
amorcos
9 months ago
1 response

Our vacation plans have changed due to the situation in Asia.

How do I go about requesting for a refund? I have e-mailed the support numerous times and have not heard anything back.

Thanks,
Andrew.

avatar
Daniel-san
16615 posts
9 months ago
Expert

Hi there,

You've done the right thing by e-mailing us.

Due to the high amount of volume of requests, it may take 2-3 business days to get a detailed reply.

Thank you for your understanding,
Daniel


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