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Sim card activation

Lymp
Lymp
2 days ago
1 answer

Hi we bought the JR pass and sim cards, the sim cards were supposed to be activated but we put them in and they're not working? How do we fix this? PS. No issues with the JR passes.

avatar
mariko
516 posts
1 day ago
Expert

Hi there,

Please contact us with your order number so that we can relay this to the relevant department to resolve the issue for you.

Kind Regards,

Mariko


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