Hi we bought the JR pass and sim cards, the sim cards were supposed to be activated but we put them in and they're not working? How do we fix this? PS. No issues with the JR passes.
Back to General Japan Travel
Sim card activation
Lymp
2 days ago
1 answer
mariko
516 posts
153 likes
1 day ago
Hi there,
Please contact us with your order number so that we can relay this to the relevant department to resolve the issue for you.
Kind Regards,
Mariko
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $333.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19107 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes