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Pocket Wifi Location Change

about 1 year ago
1 response

Hi Daniel-san,

4 days ago, my flight to Haneda Airport has been cancelled but I was able to rebook a flight unfortunately at another airport (Narita). I have contacted the support team and they were able to respond, but they have not confirmed wether they were able to change my pick up location yet.

I am concerned because my flight is in less than 40 hours.

Should I send them another email/message?
Do I need to purchase another pocket wifi rental with the new location?


18837 posts
about 1 year ago

Hi Kevin,

Your reservations remain valid.

Did you also contact ninjawifi ([email protected])? To request the change? That's be the fastest way.

Otherwise, our staff will do it for you.

Kind regards,

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