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  • Need to cancel reserved [email protected]

    Hello, I made a seat reservation tomorrow using my JR pass but won’t be able to make the reservat...
    7 months ago
    1 answer
    1728 views
    7 months
  • Single trip pass vs JR PassCheow

    Hi We (2 seniors) will be making a trip in late January 2025 to the following places: Fly in to...
    7 months ago
    2 answers
    1847 views
    7 months
  • Activation arfter pick up Mack hull

    Can I pick up my jr pass and not have it activated for 7 days, because I do not need it yet??
    7 months ago
    1 answer
    1562 views
    7 months
  • Assistance Needed to Modify JR Pass Dates and DurationParker

    Hello, I recently purchased two JR Passes but made an error when selecting the duration & st...
    7 months ago
    1 answer
    2117 views
    7 months
  • Help! Should I buy the 7 or 14 day JR Pass?alda94

    Hello! 👋🏼 I would like you to help me decide which JR Pass to buy. Our trip is 15 days (January 2...
    7 months ago
    1 answer
    1341 views
    7 months
  • JR Pass can be used within the cities?Edgar

    Hello everyone!! We're planning a trip to Japan and we're checking if the JR Pass is the way to ...
    7 months ago
    1 answer
    1582 views
    7 months
  • Pocket WiFithrifts707

    I'm arriving on Dec 26 but not using my JR Pass until Jan 2. I was thinking that the WiFi would ...
    7 months ago
    1 answer
    1445 views
    7 months
  • JR PASS FOR GROUP OF 25 PASSENGERSUnion Travel Associates

    Hi, We are and outbound tour operator in Sri Lanka. We need to purchase 25 JR passes for a group ...
    7 months ago
    1 answer
    1353 views
    7 months
  • Narita to Kyotoguiav

    Hi, I would like to ask if i have the JR Pass and i am arriving at Narita airport at 6:30 pm. Do ...
    7 months ago
    1 answer
    3084 views
    7 months
  • Reserve seating during peak[email protected]

    If I purchase the Kansai-Hiroshima pass prior to entering Japan am I able to reserve seats easily...
    7 months ago
    1 answer
    1709 views
    7 months
  • Need advise if I should purchase a JR pass Irah

    This is my current itinerary: Day 1-4 : Tokyo Day 5: Day trip to Hakone then back to Tokyo Day 6...
    7 months ago
    1 answer
    1364 views
    7 months
  • Tokyo-Hakuba-Karuizawa Trip for Februaryxenon14

    Hello! I have a trip this upcoming February 2025 and was considering getting the JR East Nagano ...
    7 months ago
    1 answer
    2128 views
    7 months
  • Buying the JRP after arrivalCRuan

    Hello, Can we purchase the JRP after we arrive in Japan? Is there a location in Tokyo where we c...
    7 months ago
    1 answer
    2629 views
    7 months
  • Reserved seat for Tohokuelvarettangelina

    Hi, i'm planning to visit sapporo on 17 -22 Feb 2025 We're planning to go with this route: Tokyo ...
    7 months ago
    1 answer
    1675 views
    6 months
  • Your order #2567107Robert Krautkramer

    Thank you for your emails. It seems problematic getting the airbnb owner to accept delivery. Can ...
    7 months ago
    1 answer
    1458 views
    7 months
  • Need urgent feedback PLEASE re: delivery of JR PASSRobert Krautkramer

    I received confirmation yesterday that my ticket is ready (Your order #2567107) but it states we ...
    7 months ago
    1 answer
    1506 views
    7 months
  • What type of pass or option would suit me better for my itinerary? burb3rryy

    This is basically what my trip will look like: Tokyo (Shinjuku, Akihabara, Shibuya and Disney) ...
    7 months ago
    1 answer
    1957 views
    7 months
  • Delivery or pick up[email protected]

    Dear JR Pass Support Team, My name is Fernanda, and I recently completed my JR Pass purchase (Or...
    7 months ago
    1 answer
    1632 views
    7 months
  • Changing JR Pass Activation Date and Seat Reservation Questionberniechen

    I haven’t activated my JR Pass yet, but I’ve already used the pass number to reserve some train s...
    7 months ago
    1 answer
    2780 views
    7 months
  • Changing date and Amy’s of use JR pass Morteza

    Hi I have order JR pass for 2 person For our travel to Tokyo But by mistake i have submited the...
    8 months ago
    1 answer
    1289 views
    7 months

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