date of service？
Hi，I made a reservation yesterday :#1955772，but no feedback email received.I would like to know ...almost 3 years ago1 answer5451 viewsalmost 3 yearsTrip Tokyo-Kyoto?
Hi We will be landing by the end of September for a 10 days trip at Haneda airport. We will stay...almost 3 years ago1 answer2065 viewsover 2 yearsPassport number required?
Hi, I will be renewing my passport before travelling, do I need my passport number to purchase m...almost 3 years ago1 answer4302 viewsover 2 yearsLost JR 7 day Pass
Good evening. I'm a tourist and I lost my JR pass 7 day ticket at JR Universal City Station. Book...almost 3 years ago1 answer2509 viewsalmost 3 yearsWayakama
Do I need a JR Pass to get to the Wakayama prefecture or Nara (city) from Osaka?almost 3 years ago1 answer4229 viewsalmost 3 yearsOnline seat reservations with purchase through JRPASS
Hello, we are a little confused on the ability to reserve seats online. We would like to purchase...almost 3 years ago1 answer3007 viewsalmost 3 yearsRegular rail and bullet train.
I will be coming to Japan in May 2024 and have a few questions. - I understand the JR Pass is goo...almost 3 years ago1 answer2543 viewsalmost 3 yearsCollecting JR Pass at Haneda
I will arrive at Haneda airport at 8pm, after the JR Office has closed. I read on this site that ...almost 3 years ago1 answer3359 viewsalmost 3 yearschange payment
hi! i started the process to buy jr pass, but now i want to change the payment, i've chosen bank ...almost 3 years ago1 answer2829 viewsalmost 3 yearsRequest tracking info
Hi, My order number is #1952420. Please advise tracking details. Also, Please add my name and...almost 3 years ago0 answers5065 viewsCancellation of a JRP
Dear All, I ordered a pass by mistake on Sunday (yesterday) and have been trying to cancel since ...almost 3 years ago1 answer6089 viewsover 2 yearsShould I purchase JRpass?
Hello. I will be arriving Osaka in July and staying 7 days there. On day 8 , I will be travellin...almost 3 years ago1 answer5556 viewsalmost 3 yearsNRT to Kyoto - Seating Availabililty with No Reservation on a Fri...
Hello - I will arrive with my family of four in November at Narita during a Friday evening. That ...almost 3 years ago1 answer2454 viewsalmost 3 yearsUnsure whether a JR Pass will benefit me
Hi, we are due to travel mid August. We are travelling down to Nagoya for a few days and then res...almost 3 years ago1 answer5075 viewsalmost 3 yearsCruise Port entry and custom
I will be entering Japan via a cruise ship disembarking at Yokohama. Will I be going through cust...almost 3 years ago1 answer2492 viewsalmost 3 yearsMobility scooter
Can a rented mobility scooter go on your trains in Tokyo.almost 3 years ago1 answer2257 viewsalmost 3 yearsMy first name is missing in my ticket
Hello, I ordered 2 JRPass tickets for two weeks a couple months ago. My order number is: #1913437...almost 3 years ago1 answer2295 viewsalmost 3 yearsMs TC
Hi I will be travelling to Hokkaido from 11 Jul to 19 Jul 2023. I am interested to purchase the 4...almost 3 years ago1 answer5751 viewsalmost 3 yearsFuji Excursion or Kaiji 7 to kawaguchiko
Hi, I'm trying to reserve a ticket from Shinjuku to Kawaguchiko using JR Pass and it shows a few ...almost 3 years ago2 answers3616 viewsalmost 3 yearsHello
Hello, I want to ask. Can we use JR Pass to Mount Fuji from Tokyo? Thankyoualmost 3 years ago1 answer2106 viewsalmost 3 years
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