Deutsch
Español
Français
Italiano
Nederlands
Português
日本語
한국어
简体中文
繁體中文
Catching a different shinkansen
I have a JR pass and booked a seat. I arrived half an hour early and went through the shinkansen ...about 3 years ago1 answer5231 viewsabout 3 yearsJR PASS and Pocket WIFI Changing Date
Good Afternoon All, They moved my flight 2 days earlier, is it possible to pick up the pocket wif...about 3 years ago1 answer4978 viewsabout 3 yearsUsing the JR Tokyo Wide Pass to Travel to Disney Sea, Showa Memor...
Hi! Can we use the JR Tokyo Wide Pass to travel to Disney Sea? How about traveling to Showa Kine...about 3 years ago1 answer7230 viewsabout 3 yearsOsaka to Kawaguchiko (Shinkansen to Mishima?) - schedule check
Will be visiting Kawaguchiko on 6 Nov. Have to travel from Namba to Kawaguchiko. Will be taking ...about 3 years ago0 answers12622 viewsIssue date was changed
Hi Daniel-San I bought the passes on September 25th (I will arrive in Japan on December 27th) an...about 3 years ago0 answers4866 viewstime of activation and end of validity
Does a JR pass start at the time of activation (e.g. 14:25 in the afternoon) until day 7 or 15 la...about 3 years ago1 answer12692 viewsabout 3 yearsOSAKA airport to Osaka city & Fukuoka
I have purchased a 7 day JR pass. Itinerary Day 1 - Osaka Kansai airport. Check in hotel Day 2 -...about 3 years ago1 answer5232 viewsabout 3 yearsPlz check if my order was dispatched 2142313
Hello! Kindly please check if my order 2142313 was dispatched? What is the tracking number in the...about 3 years ago1 answer5738 viewsabout 3 yearsDate change request
Hi Daniel-san, My order #2130536 has been dispatched. I requested for the passes to be issued o...about 3 years ago1 answer7919 viewsabout 3 yearsWrong name order
Hi Daniel, may I know if the last name of the JR east voucher with wrong order, will the voucher...about 3 years ago1 answer5240 viewsabout 3 yearsJRPASS fare calculator
I'm trying to use the fare calculator, however it is saying 0 for everything, including time and ...about 3 years ago1 answer5946 viewsabout 3 yearsOther Transportation
Hi Daniel-san, I've come to get the pass today to realise the price has had a huge spike, what o...about 3 years ago1 answer8252 viewsabout 3 yearsOrder # 2146344
I am aware of the rush of orders due to the price increase. I have sent a number of emails reques...about 3 years ago1 answer5040 viewsabout 3 yearsDay Trip with JR Pass
Hello, I’m planning to go to Osaka for day trip with JR Pass Do I need to reserve the seat twice ...about 3 years ago1 answer4750 viewsabout 3 yearsVisa
I will be in Japan for 30 days, starting November 1st. I am from the UK and I am a British Citize...about 3 years ago2 answers7859 viewsabout 3 yearsResponse for issued date change request
HI Daniel-san, I bought the passes on September 25th (I will arrive in Japan on December 27th) a...about 3 years ago3 answers4785 viewsabout 3 yearsTracking Confirmation
Hi Daniel, I made the purchase the last Thursday and I haven't received any status about the del...about 3 years ago1 answer5588 viewsabout 3 yearsBEST REGIONAL PASS FOR ME : from Tokyo to Osaka and return Tokyo
Hi Daniel San, can you please tell me whether I can use this regional pass, please. We are sure ...about 3 years ago1 answer7082 viewsabout 3 yearsJR Pass Activation and reservation in Shinkansen Bullet trains (T...
Can I activate and book a reserve a seat in Shinkansen Bullet trains (Tokyo to Kyoto or Osaka) on...about 3 years ago1 answer5636 viewsabout 3 yearsTravel Pass Order Status
Hi Daniel- san! I haven’t heard from [email protected] about my order, #2132514. Is there a tra...about 3 years ago3 answers7658 viewsabout 3 years
Instant Quote
Starting from $353.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19192 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes