Forgot my JR post from home
Hello Daniel, I unfortunately forgot the Japan Rail pass items I was sent in the post and have no...over 2 years ago1 answer4732 viewsover 2 yearsRedeem jr pass
Hello, I want to ask, if my JR pass has a purchase date printed on September 27, Can I redeem the...over 2 years ago0 answers4041 viewsCatching a different shinkansen
I have a JR pass and booked a seat. I arrived half an hour early and went through the shinkansen ...over 2 years ago1 answer4341 viewsover 2 yearsJR PASS and Pocket WIFI Changing Date
Good Afternoon All, They moved my flight 2 days earlier, is it possible to pick up the pocket wif...over 2 years ago1 answer4144 viewsover 2 yearsUsing the JR Tokyo Wide Pass to Travel to Disney Sea, Showa Memor...
Hi! Can we use the JR Tokyo Wide Pass to travel to Disney Sea? How about traveling to Showa Kine...over 2 years ago1 answer6260 viewsover 2 yearsOsaka to Kawaguchiko (Shinkansen to Mishima?) - schedule check
Will be visiting Kawaguchiko on 6 Nov. Have to travel from Namba to Kawaguchiko. Will be taking ...over 2 years ago0 answers10550 viewsIssue date was changed
Hi Daniel-San I bought the passes on September 25th (I will arrive in Japan on December 27th) an...over 2 years ago0 answers3929 viewstime of activation and end of validity
Does a JR pass start at the time of activation (e.g. 14:25 in the afternoon) until day 7 or 15 la...over 2 years ago1 answer11388 viewsover 2 yearsOSAKA airport to Osaka city & Fukuoka
I have purchased a 7 day JR pass. Itinerary Day 1 - Osaka Kansai airport. Check in hotel Day 2 -...over 2 years ago1 answer4284 viewsover 2 yearsPlz check if my order was dispatched 2142313
Hello! Kindly please check if my order 2142313 was dispatched? What is the tracking number in the...over 2 years ago1 answer4804 viewsover 2 yearsDate change request
Hi Daniel-san, My order #2130536 has been dispatched. I requested for the passes to be issued o...over 2 years ago1 answer5829 viewsover 2 yearsWrong name order
Hi Daniel, may I know if the last name of the JR east voucher with wrong order, will the voucher...over 2 years ago1 answer4331 viewsover 2 yearsJRPASS fare calculator
I'm trying to use the fare calculator, however it is saying 0 for everything, including time and ...over 2 years ago1 answer4969 viewsover 2 yearsOther Transportation
Hi Daniel-san, I've come to get the pass today to realise the price has had a huge spike, what o...over 2 years ago1 answer6723 viewsover 2 yearsOrder # 2146344
I am aware of the rush of orders due to the price increase. I have sent a number of emails reques...over 2 years ago1 answer4076 viewsover 2 yearsDay Trip with JR Pass
Hello, I’m planning to go to Osaka for day trip with JR Pass Do I need to reserve the seat twice ...over 2 years ago1 answer3913 viewsover 2 yearsVisa
I will be in Japan for 30 days, starting November 1st. I am from the UK and I am a British Citize...over 2 years ago2 answers6262 viewsover 2 yearsResponse for issued date change request
HI Daniel-san, I bought the passes on September 25th (I will arrive in Japan on December 27th) a...over 2 years ago3 answers3791 viewsover 2 yearsTracking Confirmation
Hi Daniel, I made the purchase the last Thursday and I haven't received any status about the del...over 2 years ago1 answer4250 viewsover 2 yearsBEST REGIONAL PASS FOR ME : from Tokyo to Osaka and return Tokyo
Hi Daniel San, can you please tell me whether I can use this regional pass, please. We are sure ...over 2 years ago1 answer5675 viewsover 2 years
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