Order cancellation
Hi, I have placed order #2539894 by mistake. I also emailed the support team, but no luck. How sh...over 1 year ago1 answer4064 viewsover 1 yearTravelling in late December
Good morning, We'll be arriving in Narita on 19th December 2024 and following the itinerary note...over 1 year ago1 answer3239 viewsabout 1 yearCan I upgrade regional passes to green car?
Hello, I am planning to go to Kyoto via KIX and stay for a week. I also think to buy Kansai Area...over 1 year ago2 answers4837 viewsover 1 yearAppropriate JR Pass?
Hi Will be travelling to Central Japan next March, my itinerary as follows:- 21 Mar - Arrives N...over 1 year ago1 answer4176 viewsover 1 yearLast minute purchase of JR pass
Hello, I am coming to Japan in 5 days and have only just realised that the JR pass needs to be o...over 1 year ago1 answer3637 viewsover 1 yearllondon444
Can I buy the JR pass online, after I’ve arrived in japan?over 1 year ago1 answer2798 viewsover 1 yearShould I get JR Pass (All) or Regional Pass
Hi guys, I am going on 22 days trip (First time) wth my parents, the planning is really taking a ...over 1 year ago1 answer4770 viewsover 1 yearKansai Hiroshima 5 day pass
We are already in Japan walking the Kumano Kodo trek. If I order a Kansai Hiroshima pass, can I p...over 1 year ago1 answer3878 viewsover 1 yearProfitability of the Osaka-Tokyo Arc pass
Hi, Me and my partner planning a trip to Japan. Our plan is: 3 days in Tokyo -> 4 days in Kyot...over 1 year ago1 answer2990 viewsover 1 yearJR Pass or individual
Hi, I am a bit confused after trying the Calculator. Would it make sense to buy the 7 day JR Pas...over 1 year ago1 answer2783 viewsover 1 yearOfficial invoice - company VAT number
I would like to request that the pass be issued with an official invoice, including our company d...over 1 year ago1 answer4116 viewsover 1 yearNagoya - Takayama - Nagano - Tokyo
Hi, we are a family of 3 including a 5 year old who travel for free. Am wondering if we should b...over 1 year ago1 answer5901 viewsover 1 yearJR Takayama Line
The Takayama Line train running between Gero Station and Takayama Station (cost ¥990) - Does it h...over 1 year ago1 answer4661 viewsover 1 yearPurchasing a jp rail but booking for the busy period - how to boo...
Good afternoon, I am looking at buying a 21 day JR Pass for when I arrive in Japan December 30 an...over 1 year ago1 answer2845 viewsover 1 yearwhich seats for Mount Fuji view from Tokyo to Kyoto
hi, we will be travelling in green class from tokyo to kyoto. for mount fuji view, should i be pu...over 1 year ago1 answer8603 viewsover 1 yearJapan Tour 2025
Hello, We’re arriving in Japan on 18th March 2025 at Haneda Airport. Our itinerary is: 18th-23rd ...over 1 year ago2 answers4123 views11 months10 day trip (Tokyo, Gala Yuzawa, Osaka & Kyoto)
Hi there, I'm looking for some advice on which travel pass (or better to go with individual tick...over 1 year ago1 answer3577 viewsover 1 yearHelp!!!!
Hello, I used the savings calculator for a 7 day trip going from Tokyo to Kanazawa, Kanazawa to K...over 1 year ago1 answer3804 viewsover 1 yearWhat would be the most economical way
Hi I am travelling from Tokyo to Kyoto, from Kyoto to Osaka, from Osaka to Hiroshima and from Hir...over 1 year ago1 answer3434 viewsover 1 yearMeet and Greet/JR pass/Suica Card
Hello. We want to sign up for the meet and greet and had a few questions: The website says "Ou...over 1 year ago1 answer5150 viewsover 1 year
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