Activation arfter pick up
Can I pick up my jr pass and not have it activated for 7 days, because I do not need it yet??10 months ago1 answer1848 views10 monthsAssistance Needed to Modify JR Pass Dates and Duration
Hello, I recently purchased two JR Passes but made an error when selecting the duration & st...10 months ago1 answer3354 views10 monthsHelp! Should I buy the 7 or 14 day JR Pass?
Hello! 👋🏼 I would like you to help me decide which JR Pass to buy. Our trip is 15 days (January 2...10 months ago1 answer2087 views10 monthsJR Pass can be used within the cities?
Hello everyone!! We're planning a trip to Japan and we're checking if the JR Pass is the way to ...10 months ago1 answer2105 views10 monthsPocket WiFi
I'm arriving on Dec 26 but not using my JR Pass until Jan 2. I was thinking that the WiFi would ...10 months ago1 answer1729 views10 monthsJR PASS FOR GROUP OF 25 PASSENGERS
Hi, We are and outbound tour operator in Sri Lanka. We need to purchase 25 JR passes for a group ...10 months ago1 answer1695 views10 monthsNarita to Kyoto
Hi, I would like to ask if i have the JR Pass and i am arriving at Narita airport at 6:30 pm. Do ...10 months ago1 answer4458 views10 monthsReserve seating during peak
If I purchase the Kansai-Hiroshima pass prior to entering Japan am I able to reserve seats easily...10 months ago1 answer2344 views10 monthsNeed advise if I should purchase a JR pass
This is my current itinerary: Day 1-4 : Tokyo Day 5: Day trip to Hakone then back to Tokyo Day 6...10 months ago1 answer1726 views10 monthsTokyo-Hakuba-Karuizawa Trip for February
Hello! I have a trip this upcoming February 2025 and was considering getting the JR East Nagano ...10 months ago1 answer4595 views10 monthsBuying the JRP after arrival
Hello, Can we purchase the JRP after we arrive in Japan? Is there a location in Tokyo where we c...11 months ago1 answer4366 views10 monthsReserved seat for Tohoku
Hi, i'm planning to visit sapporo on 17 -22 Feb 2025 We're planning to go with this route: Tokyo ...11 months ago1 answer2440 views9 monthsYour order #2567107
Thank you for your emails. It seems problematic getting the airbnb owner to accept delivery. Can ...11 months ago1 answer2077 views10 monthsNeed urgent feedback PLEASE re: delivery of JR PASS
I received confirmation yesterday that my ticket is ready (Your order #2567107) but it states we ...11 months ago1 answer1835 views11 monthsWhat type of pass or option would suit me better for my itinerary?
This is basically what my trip will look like: Tokyo (Shinjuku, Akihabara, Shibuya and Disney) ...11 months ago1 answer3253 views10 monthsDelivery or pick up
Dear JR Pass Support Team, My name is Fernanda, and I recently completed my JR Pass purchase (Or...11 months ago1 answer2243 views10 monthsChanging JR Pass Activation Date and Seat Reservation Question
I haven’t activated my JR Pass yet, but I’ve already used the pass number to reserve some train s...11 months ago1 answer3910 views10 monthsChanging date and Amy’s of use JR pass
Hi I have order JR pass for 2 person For our travel to Tokyo But by mistake i have submited the...11 months ago1 answer1609 views10 monthsstolen vaucher
Hi, I'll get to Japan after two months in Thailand and Nepal. What happens if my vaucher is stole...11 months ago1 answer1437 views10 monthsShinjuku to Nikko timetable and fare
Hello I would like to inquire the timetable and fare for an adult travelling from Shinjuku stati...11 months ago1 answer3925 views10 months
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