7-Day JR Pass Use
Dear Daniel-san, We will be entering Japan from Kansai International Airport and will be getting...over 2 years ago1 answer4178 viewsover 2 yearsNeed Update to My Order
Daniel-san, Can you please check the status of my order? I've been emailing support but haven't ...over 2 years ago2 answers3297 viewsover 2 yearsJapan Rail Pass Activation
Hello, My friend and I are traveling to Japan on November 11th. However, I arrived 1st in the mo...over 2 years ago1 answer3080 viewsover 2 yearsJR Pass wrong salutation for my wife's name.
We purchased and received the JR Pass with the wrong salutation for my wife's name. It should be ...over 2 years ago1 answer3542 viewsover 2 yearsExpired Passport Number on the JR Pass
Hi, My son has just renewed his passport and we are expecting to receive it sometime in October....over 2 years ago1 answer3883 viewsover 2 yearsLast day of exchange order activation
Hi Daniel-san, I am traveling to Tokyo on 29 December 2023, which is the last day of JR Pass exc...over 2 years ago1 answer4056 viewsover 2 years21 days JR pass
Just purchased 21 days JR pass , just wondering if possible to cover Nagasaki , Fukuoka, Hiroshim...over 2 years ago1 answer3243 viewsover 2 yearsCan the Jr Pass be activated on the 91st day?
Hallo Daniel San. I want use my JR pass on 28th december 2023. And i will purcase the JR pass on ...over 2 years ago2 answers3332 viewsover 2 yearsTracking number
Hello, I did ordered JR pass on 09/24/2023, and I paid extra FedEx priority next day air shipping...over 2 years ago1 answer3148 viewsover 2 yearsWhich routes are included?
Hi, I am travelling to Japan in May 2024. I want to go to Hokkaido first, then pass through Aomor...over 2 years ago1 answer3265 viewsover 2 yearsQuestion if Family of 4 Purchase JR Pass
Hi - Do you think a family of 4 (adults) should get the 14 day JR Pass? I cannot tell if I shou...over 2 years ago2 answers5348 viewsover 2 yearsJR Pass Usage Start Date
Hello JR Pass Team, I'm interested in acquiring a 7-day JR Pass for use in November 2023. My pla...over 2 years ago1 answer5161 viewsover 2 yearsJR Pass
Hi , We have purchased the 7 days JR Pass on 25 Sep 2023. We have accidently selected the planne...over 2 years ago1 answer3228 viewsover 2 yearsJR pass purchase to activate end of Dec 2023
Hello Daniel-San! We are going to land in Haneda Airport on December, 30th (at 10:25 PM) and int...over 2 years ago1 answer3719 viewsover 2 yearsJR PASS Didn't Come !
I’ve ordered Delivery JRPass on september, 13 and the delivery date that was informed was Septemb...over 2 years ago5 answers3504 viewsover 2 yearsCan I change the owner of the pass before activation?
Dear JRPass Team, I am planning to travel to Japan in November with my wife but there is a chanc...over 2 years ago3 answers2809 viewsover 2 yearsActivating pass on december 28th/29th
Hello, I'm planning a trip to Japan by the end of the year, and I was wondering if I could actia...over 2 years ago1 answer2989 viewsover 2 yearsBuy JR pass from Iran
Hello Me and my wife are going to be i n Japan in November 2023 and now I want to buy JR pass by ...over 2 years ago1 answer3416 viewsover 2 yearsJR Pass for Dec 27th
Hi, I will arrive in Japan on Dec 27th at night and would like to confirm if I buy the JR Pass o...over 2 years ago1 answer3224 viewsover 2 yearsOnline seat reservation
Can you please advise if it is possible make an online seat reservation for shinkansen from Tokyo...over 2 years ago1 answer3797 viewsover 2 years
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